OVERVIEW:
The Direct Marketing & Campaigns Senior Coordinator serves OM’s mission by leading planning, coordination, and execution of OM’s direct marketing efforts. The role ensures operational excellence across campaigns, bridging strategy and execution.
HIGH-LEVEL OBJECTIVES:
Support the Marketing team by leading the execution and optimization of direct marketing campaigns that inspire donor engagement and advance the mission and vision of OM.
Maintain disciplined oversight of campaign calendars, timelines, budgets, and vendor coordination while tracking performance and driving continuous improvement in campaign effectiveness.
Contribute to storytelling and content sourcing efforts by identifying and curating impact stories that can be leveraged across campaigns and channels to deepen audience connection with OM’s mission.
MAJOR RESPONSIBILITIES:
(60%) Direct Marketing Management
Calendar Management
Own and maintain the direct marketing calendar
Ensure all campaigns, mail drops, creative deadlines, approvals, and production milestones are accurately tracked
Coordinate cross-functional stakeholders (creative, data, mail house, vendors, internal teams)
Proactively identify timeline risks and adjust schedules to maintain execution integrity
Campaign Execution (Direct Mail & Integrated Support)
Manage end-to-end execution of direct mail campaigns, including brief development, creative coordination, list segmentation requests, print production oversight, mail house coordination, post-campaign reporting
Support integration with email, digital, and other fundraising channels to ensure consistent messaging and timing
Ensure all campaigns are donor‑centric, clear, and optimized for response and conversion
Ensure direct marketing reflects OM’s voice, mission, and organizational values.
Budget & Financial Management
Track budget vs. actuals on an ongoing basis
Flag variances early and recommend corrective actions
Performance Tracking & Optimization
Monitor campaign performance metrics including response rate, average gift, cost per dollar raised, ROI and retention
Collaborate with data teams to refine segmentation and provide post-campaign analysis and insights to improve future performance
Contribute to testing roadmap (offers, messaging, formats, audience segments)
Vendor & Stakeholder Management
Manage relationships with external vendors such as mail houses, printers, and creative agencies
Ensure quality control, timelines, and cost efficiency across vendors
Coordinate internal stakeholders across different teams.
(25%) Marketing general support and integration across channels
Help develop master marketing campaign calendar. Ensure ongoing consistency and integration with Direct Marketing calendar. Maintain master marketing campaign calendar.
Collaborate with the marketing team to plan, develop, and implement integrated cross‑channel marketing campaigns in general.
Help build campaign messaging, communication plans, and audience engagement strategies.
Help ensure consistency of messaging, branding, and audiences experience across all channels.
Provide critical thinking considering audience engagement needs.
(15%) Content curation and storytelling
Maintain continuous sourcing through internal channels and collaboration with teams to identify and provide impact stories, testimonies, ministry updates, program highlights, resources, fundraising strategic offers and audience engagement opportunities for use across all marketing and communications channels.
TEAM PARTICIPATION:
Attend and contribute to weekly staff meeting and periodic strategic planning sessions.
Participate in team life activities of OM including:
Team events that focus on prayer, fellowship, training, and development
Task Forces or Working Groups that facilitate cross-department collaboration.
Modeling the culture of OM USA
CREDENTIALS/REQUIRED EDUCATION:
A mature believer, grounded in faith and with a passion for seeing the Gospel shared among the nations.
Outstanding, positive attitude; a great team player.
Bachelor’s degree in business, marketing, or similar concentrations, or a comparable level of real-world professional experience.
2-5+ years of experience in direct response fundraising, direct mail, or marketing campaigns coordination
Experience coordinating complex marketing calendars and multi-channel campaigns
Experience working with segmentation, donor data, or CRM systems
Preferrable
Experience in faith-based or mission-driven nonprofit organizations
Experience working with mail houses and print production workflows
Understanding of fundraising analytics and performance metrics
Skills & Competencies
Strong project management skills with ability to manage multiple concurrent deadlines
Detail‑oriented with high execution discipline
Analytical thinking and comfort with performance data
Clear communication across technical and non‑technical stakeholders
Ability to balance strategic thinking with hands‑on execution
Donor‑centric mindset with sensitivity to messaging and tone
OTHER DUTIES:
Perform or assist with any assignments as required or directed.
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