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Director, Customer Partnerships

  • ... Posted on: Mar 10, 2026
  • ... Parts Town
  • ... Parc, Quebec
  • ... Salary: Not Available
  • ... Full-time

Director, Customer Partnerships   

Job Title :

Director, Customer Partnerships

Job Type :

Full-time

Job Location :

Parc Quebec United States

Remote :

No

Jobcon Logo Job Description :

Overview Position at Parts Town. See What We're All About. As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. Safety is your first priority. We’re also looking for enthusiasm, integrity, courage to embrace change, and a sense of humor. If you have questions about original equipment manufacturer parts, that’s a plus, but we value passionate people with fresh ideas from diverse backgrounds. We’re proud of recognition on the Inc. 5000 list for 15 years, the Crain's Fast 50 list ten times, and being voted a Chicago Tribune Top Workplace by our Chicagoland team for four years. If you’re ready to roll up your sleeves, go above and beyond, and have fun, let’s chat — Apply Today! Perks Parts Town Pride — virtual tour and culture Hybrid Work schedule Team member appreciation events and recognition programs Volunteer opportunities Monthly IT stipend Casual dress code On-demand pay options: Access your pay as you earn it Traditional benefits: health insurance, 401(k) with match, EAP and time away The Job at a Glance The Customer Partnerships Director (AKA PARTnership Builder) will oversee a key group of Emerging Chains Segment customers. This role is responsible for developing and maintaining relationships for a strategic set of customers through account penetration, sales, and marketing activities. Sales & marketing activities for each customer include building a business plan to maximize profitable growth, prioritizing time and resources to fulfill the plan, building communication and other proactive tools with marketing to increase sales, creating new business-building opportunities, and successfully leading projects. We are looking for an individual who can build strong relationships with customers, set priorities, and follow through on commitments. A Typical Day Manage and drive strategic account performance through development of business plans to maximize profitable growth Deliver annual sales and overall contribution objectives Obtain new accounts to consistently meet and exceed quarterly and annual sales quotas Proactively build and maintain in-depth knowledge of industry trends and competition Cultivate a network of influential contacts at all levels of customers to achieve sales objectives within assigned customers Work collaboratively with sales, marketing, and customer experience teams to maximize initiatives by sharing knowledge and developing proactive tools To Land This Opportunity 5-7 years of experience in a fast-paced, high-growth consultative and collaborative sales environment Experience leading and growing a sales territory Proven track record of success in national account leadership, account development, project management, and data management Strong people and presentation skills Excellent communication in English (written and verbal) Willingness to travel up to 30% Knowledge of Supply Chain and Marketing is a bonus About Your Future Team Our team builds genuine relationships and works collaboratively within Parts Town and across the industry. We’re a fun group with ambitious goals, celebrate big wins, birthdays, and milestone anniversaries, and are known for potlucks. We value transparency and strive for a positive workplace culture with collaboration, growth, and work-life balance. Compensation & Benefits The salary range for this role is $77,539.27 – $115,833.79 annually, based on qualifications, experience, and location. Parts Town is a pay-for-performance company. In addition to base pay, some roles offer a profit-sharing program and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental, and vision insurance, 401(k) with match, EAP, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities. Parts Town welcomes diversity and is an equal opportunity employer. All qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or protected veteran status. We are an E-Verify employer. For more information, please refer to E-Verify Participation Poster (English | Spanish) and E-Verify Right to Work Poster (English | Spanish). #J-18808-Ljbffr

View Full Description

Jobcon Logo Position Details

Posted:

Mar 10, 2026

Reference Number:

14660_019A9B2D39CE5B322EAA5EB8F3C1CDBE

Employment:

Full-time

Salary:

Not Available

City:

Parc

Job Origin:

APPCAST_CPC

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Overview Position at Parts Town. See What We're All About. As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. Safety is your first priority. We’re also looking for enthusiasm, integrity, courage to embrace change, and a sense of humor. If you have questions about original equipment manufacturer parts, that’s a plus, but we value passionate people with fresh ideas from diverse backgrounds. We’re proud of recognition on the Inc. 5000 list for 15 years, the Crain's Fast 50 list ten times, and being voted a Chicago Tribune Top Workplace by our Chicagoland team for four years. If you’re ready to roll up your sleeves, go above and beyond, and have fun, let’s chat — Apply Today! Perks Parts Town Pride — virtual tour and culture Hybrid Work schedule Team member appreciation events and recognition programs Volunteer opportunities Monthly IT stipend Casual dress code On-demand pay options: Access your pay as you earn it Traditional benefits: health insurance, 401(k) with match, EAP and time away The Job at a Glance The Customer Partnerships Director (AKA PARTnership Builder) will oversee a key group of Emerging Chains Segment customers. This role is responsible for developing and maintaining relationships for a strategic set of customers through account penetration, sales, and marketing activities. Sales & marketing activities for each customer include building a business plan to maximize profitable growth, prioritizing time and resources to fulfill the plan, building communication and other proactive tools with marketing to increase sales, creating new business-building opportunities, and successfully leading projects. We are looking for an individual who can build strong relationships with customers, set priorities, and follow through on commitments. A Typical Day Manage and drive strategic account performance through development of business plans to maximize profitable growth Deliver annual sales and overall contribution objectives Obtain new accounts to consistently meet and exceed quarterly and annual sales quotas Proactively build and maintain in-depth knowledge of industry trends and competition Cultivate a network of influential contacts at all levels of customers to achieve sales objectives within assigned customers Work collaboratively with sales, marketing, and customer experience teams to maximize initiatives by sharing knowledge and developing proactive tools To Land This Opportunity 5-7 years of experience in a fast-paced, high-growth consultative and collaborative sales environment Experience leading and growing a sales territory Proven track record of success in national account leadership, account development, project management, and data management Strong people and presentation skills Excellent communication in English (written and verbal) Willingness to travel up to 30% Knowledge of Supply Chain and Marketing is a bonus About Your Future Team Our team builds genuine relationships and works collaboratively within Parts Town and across the industry. We’re a fun group with ambitious goals, celebrate big wins, birthdays, and milestone anniversaries, and are known for potlucks. We value transparency and strive for a positive workplace culture with collaboration, growth, and work-life balance. Compensation & Benefits The salary range for this role is $77,539.27 – $115,833.79 annually, based on qualifications, experience, and location. Parts Town is a pay-for-performance company. In addition to base pay, some roles offer a profit-sharing program and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental, and vision insurance, 401(k) with match, EAP, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities. Parts Town welcomes diversity and is an equal opportunity employer. All qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or protected veteran status. We are an E-Verify employer. For more information, please refer to E-Verify Participation Poster (English | Spanish) and E-Verify Right to Work Poster (English | Spanish). #J-18808-Ljbffr

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