Join Our Team at HuFriedyGroup – Innovating Excellence in Dental Instrument Manufacturing

HuFriedyGroup is a leading manufacturer of dental instruments and infection prevention products. Our 10,000-plus products, hand-crafted by highly skilled artisans, are known for their precision, performance, longevity, reliability, and quality. To help dental professionals be The Best in Practice, HuFriedyGroup provides a unique combination of world class products, value-added services, clinical education, and dental community platforms that result in superior clinician performance and enhanced safety for dental professionals and their patients. Working at HuFriedyGroup is so much more than a job, as every employee has a part in driving and supporting the organization’s inspirational vision to be a global force in advancing dental performance through Best-In-Practice dentistry that improves lives around the world.

About the Role:

The Director, Global Commercial Training is responsible for designing, delivering, and sustaining the commercial training programs that enable our global commercial teams to successfully sell our solutions—through consistent messaging, value‑based selling skills, and adoption of the Challenger sales model.

This role will build and lead the training strategy aligned to Global Solutions Managers and the Director, Global Commercial Solutions, ensuring that commercial teams worldwide understand our solutions, our playbooks, and “how to win” with customers. They will also own and operationalize the global commercial onboarding program, creating a world‑class curriculum that accelerates readiness and productivity.

The ideal candidate is a dynamic facilitator, thoughtful instructional designer, and structured program manager who excels at driving capability building in global, matrixed environments.

Responsibilities:

Commercial Solutions Training & Enablement

• Develop and deliver training that equips commercial teams to understand and effectively communicate the value of our global solutions.
• Translate solution playbooks into engaging, practical learning experiences and toolkits.
• Maintain and continually update solution training content as solutions evolve, new offerings launch, or competitive dynamics shift.

Challenger Sales Adoption & Reinforcement

• Lead the global rollout and reinforcement of the Challenger commercial methodology, ensuring integration into everyday selling activities.
• Partner with Sales Excellence, regional sales leaders, and external vendors (as needed) to drive Challenger capability building.
• Create reinforcement tools, coaching guides, and manager enablement resources to embed Challenger behaviors long‑term.

Global Commercial Onboarding Program

• Design, build, and manage a comprehensive onboarding program for new commercial hires—covering solutions knowledge, core messaging, sales behaviors, process orientation, and tools.
• Create a consistent global curriculum while enabling localized adaptations in partnership with regional leaders.
• Establish clear milestones, competency benchmarks, and success metrics for onboarding effectiveness.

Instructional Design & Program Development

• Develop high-impact training modules, videos, facilitator guides, eLearning courses, and workshops using modern instructional design best practices.
• Ensure training content is simple, scalable, and aligned across products, solutions, and commercial processes.
• Incorporate adult learning principles and blended learning formats (virtual, on-demand, classroom).

Training Delivery & Facilitation

• Facilitate interactive virtual and in‑person training sessions for commercial teams and leaders globally.
• Train-the-trainer development for regional or functional teams to expand training reach.
• Monitor engagement, effectiveness, and adoption through feedback, assessments, and performance data.

Cross-Functional Collaboration

• Work closely with Global Commercial Solutions Managers, Sales Excellence, Product Marketing, Regional Commercial Leaders, and HR Learning teams.
• Ensure all training content aligns with solutions strategies, GTM plans, and commercial priorities.
• Act as the central point of coordination for commercial training initiatives worldwide.

Minimum Qualifications:

• Bachelor’s degree in Business, Marketing, Learning & Development or a related field.
• At least 5 years of experience in sales training, commercial enablement, instructional design, or sales/marketing roles.
• Demonstrated experience designing and delivering sales or commercial training programs.
• Strong facilitation and presentation skills, with the ability to train across cultures and experience levels.
• Experience managing multiple simultaneous training projects in a global or matrixed environment.
• Ability to simplify complex content into engaging, practical learning experiences.
• Ability to travel 20-25% (domestic & international)

Preferred Qualifications:

• Experience with the Challenger sales methodology or other value-based selling frameworks
• Certification in instructional design, sales training, or relevant methodologies.
• Experience developing onboarding or capability-building programs for commercial teams.
• Background in solution-based selling, downstream marketing, or commercial operations

Equal Employment Opportunity & Accessibility Statement

HuFriedyGroup is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, gender, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you require reasonable accommodations to apply for a position, participate in the recruitment process, or perform essential job functions, please contact us at 773-868-5534. We are committed to supporting you throughout your journey with HuFriedyGroup!