Director, Amazon

The RoleThe Director of Amazon will lead Nécessàire’s Amazon channel, owning the full P&L and long-term strategic vision for the Amazon marketplace. This leadership role is responsible for setting the channel direction, managing and developing a dedicated team (including one direct report, Amazon Specialist, and one DSP Freelancer), and driving continued acceleration of revenue, profitability, and brand equity on Amazon. The ideal candidate is a strategic operator with deep Amazon expertise, strong leadership instincts, and a passion for scaling premium beauty brands.WHAT YOU’LL DOChannel Leadership & Strategic VisionOwn the vision and multi-year roadmap for one of Nécessàire’s key sales channel, setting ambitious goals for revenue, market share, and profitability.Identify and capitalize on emerging trends and market opportunities to drive brand visibility, channel dominance, and sustained competitive advantage.Serve as the executive voice for Amazon internally, partnering with Brand, Creative, Operations, and Finance to align channel strategy with broader business objectives.Lead, coach, and develop a high-performing Amazon team, including direct management of one Amazon Specialist and oversight of one DSP Freelancer.Product Optimization & Content ManagementEnsure all product listings are optimized for Amazon’s search algorithm, including best-in-class content, images, and SEO.Manage and optimize the product catalog, including new product launches, A+ content creation, and enhanced brand content.Monitor and resolve any issues related to product listings, account health, and customer feedbackPerformance, Analytics & Executive ReportingAnalyze sales performance and customer data to identify trends, insights, and areas for improvement.Deliver executive-level reporting on channel performance, translating complex data into clear strategic recommendations for leadership.Utilize Amazon analytics tools to track performance, optimize campaigns, and drive data-informed decision-making.Advertising & PromotionsDefine and oversee the full advertising strategy across search, DSP, and video, directing our Amazon Advertising Agency and managing a dedicated DSP Freelancer to maximize performance and efficiency.Develop and execute promotional campaigns to drive traffic, increase conversion rates, and enhance customer loyalty.Monitor and adjust advertising budgets to maximize ROI and achieve sales targets.Inventory & Supply Chain ManagementWork closely with the Operations and Demand Planning teams to ensure accurate forecasting, inventory management, and in-stock levels.Monitor and manage Amazon FBA inventory, ensuring optimal stock levels to meet demand while minimizing excess inventory.Customer Engagement & FeedbackMonitor and respond to customer reviews, feedback, and inquiries, leveraging insights to improve product offerings and customer experience.Implement strategies to increase positive reviews and ratings, building a strong brand reputation on Amazon.QUALIFICATIONS8+ years of experience in eCommerce, with deep expertise in Amazon management, preferably within the beauty or consumer goods industry.Proven track record of driving growth and profitability on Amazon, including expertise in Amazon Seller Central and Amazon Advertising.Strong analytical skills, with the ability to interpret data, generate insights, and make data-driven decisions.Proficient in MS Excel and Amazon analytics tools (e.g., Helium 10, Jungle Scout).Proven leadership experience, with demonstrated ability to manage, mentor, and develop direct reports and contract resources.Excellent executive communication and stakeholder management skills, with the ability to influence cross-functionally and present to senior leadership.Passionate about the beauty industry, eCommerce, and staying ahead of market trends.About NécessaireNecessaire believes in less, but better.At Necessaire we design personal care – The Necessary (™) – that supports our health and wellness. We use our business to make a positive environmental impact everywhere we can. Necessaire is a Certified B Corp, Certified Climate Neutral, Certified Plastic Neutral, How2Recycle Verified and a 1% For The Planet Member.