Director of Operations – Immediate Opportunity Chick-fil-A Northlake Boulevard | West Palm Beach, FL Are you a high-capacity leader who thrives in a fast-paced, people-focused environment? Do you enjoy building strong teams, developing leaders, and creating an exceptional guest experience every day? Chick-fil-A Northlake Boulevard is seeking a Director of Operations to partner closely with Owner/Operator Neil Hannon, a passionate leader with over 20 years of Chick-fil-A experience. In this role, you will have significant impact on the business by rotating through key operational areas, leading a large team, and gaining hands‑on experience in both day‑to‑day operations and long‑term strategy within a growing, hospitality-driven restaurant. POSITION KEY RESPONSIBILITIES: Rotate through different business functions for a comprehensive understanding. Lead and mentor a diverse team of 100+ members. Drive customer service excellence and satisfaction. Streamline processes for operational efficiency. COMPETENCIES/SKILLS/EDUCATION/EXPERIENCE NEEDED Bachelor's Degree in Business Management or Hospitality/Restaurant. 4+ years of leadership experience. High emotional intelligence and self-awareness. Strong communicator with a growth mindset. DAY IN THE LIFE/SCHEDULE Monday-Saturday PM availability | 50 hours/week. | 5 work days Engage in leadership responsibilities and business operations. Lead a multi-million dollar business with 100+ team members. Create Relationships and moments with our guest. BENEFITS/VACATION 2 weeks Paid Time Off (PTO). Employer contributes to health insurance. Closed Thanksgiving & Christmas Day. Location: West Palm Beach, Florida Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. #J-18808-Ljbffr