Director of Client Service Operations - Strategic Leader

Fidelity Investments in Roanoke, TX leads a team of Client Service Managers responsible for Defined Contribution, Non-Qualified and Health Savings Accounts, delivering superior client satisfaction and retention. This leadership role emphasizes cross‑functional initiatives and scalable operations to protect client and firm interests. The successful candidate will coach and develop associates, manage performance, and partner with business leaders across functions to optimize service delivery and #J-18808-Ljbffr