Director Of Family And Staff Relations Apply
Overview:
This role focuses on enhancing relationships with families, community communications, supporting staff, overseeing student wellbeing, and fostering a positive and collaborative environment at our Kids Point Learning Center.
Key Responsibilities:
1. Family Engagement:
- Act as the primary liaison for parent communications, resolving complaints, and providing updates.
- Organize center tours, parent workshops, and family events.
- Maintain family files and ensure timely communication through emails and newsletters.
- Plan and implement strategies for family and staff retention
- Enforce policies with families such as drop off times, late pick up policies, etc.
- Oversee care for students' birthdays, family loss, illness, etc.
2. Staff Management:
- Manage the center schedule for staff, substitutes, and childcare events.
- Lead and oversee the Lead and Assistant Teacher staff (babies - toddlers) through consistent 1:1s, oversight, mentorship, and employee evaluations.
- Assist with hiring processes, including interviews, onboarding, and assigning mentors to new employees.
- Oversee staff care for birthdays, loss, illness, etc.
- Facilitate team-building activities and staff recognition programs.
3. Events, Marketing, and Communications:
- Plan and execute community outreach events and marketing campaigns.
- Develop and maintain branding materials and signage.
- Oversee all external communications such as newsletters, social media, and websites.
- Oversee all customer requests via phone, email, etc.
4. Health and Nutrition:
- Oversee food programs, including menu planning, and maintaining kitchen standards.
- Ensure protocols for allergies, special dietary needs, and illness procedures are followed.
- Manage proper food storage and cleanliness of all relevant areas.
- Oversee the preparation and distribution of all meals when the center’s floater is in a classroom.
- Oversee distribution of menus to families.
5. Operations Support:
- Monitor staff and family satisfaction through intentional touchpoints.
- Assist with any daily operations as needed, such as restroom breaks, meal distribution, etc.
Requirements
- Bachelor’s degree in Early Childhood Education, Child Development, or a related field (preferred).
- Minimum of 3 years experience in a daycare or educational setting.
- Strong knowledge of early childhood education practices and licensing requirements.
- Excellent interpersonal, organizational, and communication skills.
- CPR and First Aid certification (or willingness to obtain).
Benefits
Full Time Salary
Medical and Dental Benefits
Cell Phone Reimbursement
Paid Time Off