Responsible for leading and supporting food and beverage operation for Tween Waters Island Resort & Spa. Implement and maintain a service and management philosophy which serves as a guide to both culinary and front of the house management. Works closely with the CEO, AGM, F&B Management team and Executive Chef to craft the food program, ensure maximum profitability of all outlets and excellent levels of customer service and employee morale are achieved. This position will also work closely with Sales & Marketing department to ensure we maximize the potential for Food & Beverage revenues related to groups / events. 

Requirements

·        Achievement of budgeted food sales, beverage sales, labor costs, and overall F&B profitability through effective management and support of the F&B Leadership team. 

·        Review daily sales and resolve discrepancies with Accounting.

·        Development and maintenance of all department control procedures.

·        Ensure that F&B management adheres to labor guidelines and hires appropriately.

·        Participate in hotel meetings and liaise with other departments to ensure operational efficiency and effective communication.

·        Offer support to the sales department in accommodating large group requirements with regards to services or facilities.

·        Maintain consistent knowledge of house accounts, arrivals and floor presence.

·        Establish par levels for supplies and equipment in conjunction with Executive Chef.  Approve requisitions to replenish.

·        Manage Capital Expenditures for the F&B division.

·        Oversee monthly inventories of food, liquor and equipment.  

·        Approve and monitor bi-weekly payroll.

·        Ensure Customer follow-up calls are completed on a timely basis

·        Timely analysis of F&B prices / offering in relation to competition

·        Drive process with regards to menu changes; analyze sales, cost, coordinate menu changes with property and Corporate Executive Chef

·        Assist with projects delegated on an as-needed basis. 

·        Must have complete knowledge of emergency procedures.

·        Participation in Manager on Duty shifts as required.

·        Establish rapport with groups to ensure guest satisfaction and repeat business

·        Establish continuous training and development of F&B leadership staff and oversee  and support line staff training programs

·        Support F&B leadership with floor supervision when necessary

·        Prepare annual Food and Beverage budget and marketing plan in conjunction with leadership team

·        Review weekly schedules and ensure labor is in accordance with staffing guidelines and business needs. Constantly monitor F&B management performance in all phases of job functions, ensuring service, employee relations and operations are being carried out according to departmental standards. 

·        Give final approval to all F&B new hires.

·        Conduct monthly departmental meetings and attend all food and beverage related meetings (BEO, Weekly staff, etc).

·        Foster and promote a cooperative working climate, maximizing productivity and employee morale.

·        Provide feedback to staff on their performance. Handle disciplinary problems and council employees according to hotel policy

·        Complete annual performance reviews for F&B management team and develop and review quarterly and annual goals.

Benefits

The company offers a comprehensive benefits package to include Medical, Dental, Vision, supplemental coverage through Colonial Life.  Company paid Life at $25,000 coverage level and we contribute $400/monthly towards the medical coverage.  We also have a 401k Plan through Nationwide, eligibility is after 1-year of employment and company provides a 50% match of up to 6%.  The Health Insurance eligibility is after 60 days of employment.

Paid Time Off is calculated on an accrual basis and equals 2-weeks of PTO per year.  This increases to 3-weeks at year 5 and 4 weeks at year 10.

There are seven (7) company paid holidays to include New Years Day, July 4th, Easter, Labor Day, Memorial Day, Thanksgiving and Christmas.

Salary Range: $90,000 - $100,000

Relocation Assistance is considered for the position.