General Description
The Director of Healthcare Informatics & Analytics provides strategic and operational leadership across the organization’s healthcare data, analytics, reporting, and pharmacy informatics functions.
This Role Is Responsible For
Enterprise data governance and analytics strategy
Clinical, financial, and operational reporting
EHR optimization and data integration
Pharmacy and 340B informatics, including system administration, data exchange, and revenue optimization
Responsibilities
Leadership and Data Governance
Lead and expand the organization’s Data Governance Council, establishing standards for data stewardship, KPI certification, and reporting consistency
Define and enforce data integrity, lineage, and security standards across clinical, financial, and pharmacy domains
Maintain standardized data definitions, reporting logic, and data catalog
Align informatics strategy with organizational goals and EOS priorities
Supervise and develop a multidisciplinary team (analytics, informatics, and financial resources)
Data Architecture and Integration
Oversee design, optimization, and governance of enterprise data warehouse environments (Snowflake required; SQL Server and other platforms preferred)
Develop and maintain scalable ETL/ELT and data transformation pipelines utilizing tools such as Azure Data Factory, dbt, Fivetran, Alteryx, SSIS, or equivalent technologies
Ensure integration across EHR, pharmacy systems, financial systems, and third-party platforms
Maintain HIPAA-compliant data access, audit controls, and system performance
Analytics, Dashboards, and Reporting
Lead development of enterprise dashboards and analytics (Power BI, Tableau) supporting clinical, financial, and operational performance
Standardize KPIs, data models, and reporting frameworks
Automate recurring reports including HRSA UDS, grant reporting, and internal scorecards
Provide final validation of data released to external stakeholders
Translate complex data into actionable insights for leadership decision-making
Pharmacy and 340B Informatics
Serve as system administrator and subject matter expert for Clinical/Pharmacy information systems, 340B platforms and TPAs, inventory and wholesaler systems
Oversee data exchange with TPAs and contract pharmacies, EMR interfaces and claim processing workflows, secure file transfers and troubleshooting of data issues
Develop 340B and pharmacy dashboards, reporting, and analytics, revenue projections based on prescribing trends, pricing, and payer dynamics, contract pharmacy and wholesaler scenario modeling
Ensure data accuracy across pharmacy and 340B systems and compliance with 340B program requirements and audit readiness
EHR and Application Optimization
Serve as a subject matter expert for healthcare application workflows, AthenaOne data structures, integrations, and reporting capabilities
Partner with Clinical Operations, HIM, and IT to optimize documentation workflows and improve data capture and reporting accuracy
Lead testing, implementation, and optimization of EHR enhancements and third-party integrations, conduct root cause analysis and resolve data/system issues
Financial and Operational Informatics
Partner with Finance to develop dashboards for revenue cycle performance, payer mix, cost and margin analysis
Support grant reporting and program evaluation, service line performance analysis (including pharmacy and 340B)
Identify opportunities to improve operational efficiency, increase revenue capture, and optimize resource utilization
Training, Documentation, and Collaboration
Develop and maintain documentation for data definitions, reports and dashboards, system workflows
Train and mentor staff across departments on data use and interpretation
Serve as a key liaison between technical teams and operational leadership
Skills & Qualifications
Advanced proficiency in:
Power BI (DAX, Power Query, data modeling)
SQL and data architecture design
Data visualization and analytics tools
Experience with:
Enterprise data warehouse platforms (Snowflake required; SQL Server preferred)
ETL/ELT and data transformation tools (ADF, dbt, SSIS, Fivetran, Alteryx, or equivalent platforms)
EHR systems and population health/reporting platforms (AthenaOne and Azara DRVS preferred)
Pharmacy systems and 340B platforms
Strong understanding of:
Healthcare finance and reimbursement
Regulatory reporting (HRSA, UDS, 340B)
Excellent:
Communication and stakeholder engagement
Leadership and project management skills
Education And Experience
Bachelor’s degree required; Master’s degree strongly preferred
Degree fields may include:
Health Informatics
Healthcare Administration
Data Science
Public Health
Finance
Information Systems
Pharmacy
Business Analytics
Or related fields
Clinical, pharmacy, healthcare operations, or healthcare informatics experience strongly preferred
Clinical licensure or provider background beneficial but not required
Minimum:
5+ years in informatics, analytics, data engineering, or data architecture
3+ years in leadership or supervisory role
Required experience:
Healthcare setting (FQHC or public health preferred)
Enterprise analytics, reporting governance, or population health reporting initiatives
Strongly preferred:
Pharmacy and/or 340B program experience
Experience with modern healthcare analytics ecosystems including Snowflake, Power BI, Alteryx, Azure Data Factory, dbt, or similar enterprise analytics platforms
Preferred:
Apexus 340B ACE certification or equivalent
Experience with 340B TPAs and contract pharmacies desired
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