At Wilson Medical Center, our nursing teams are at the heart of the care we provide. The Director of Nursing Operations plays a vital leadership role in supporting that mission by guiding both the strategic direction and daily operations of nursing services across the organization.

This position is responsible for ensuring that nursing care is delivered safely, consistently, and in alignment with established policies, procedures, and standards-always with a focus on quality outcomes and compassionate care for every patient we serve.

As a key member of the leadership team, the Director of Nursing Operations helps shape systems and processes that strengthen care delivery, support staff, and foster a culture of collaboration, accountability, and continuous improvement. This role is ideal for a thoughtful, experienced leader who is passionate about developing teams and advancing excellence in patient care.

• Provide leadership and direction for nursing departments, including MedSurg, Surgery, and Emergency Services
• Ensure nursing policies, procedures, and standards effectively support clinical practice and patient care delivery
• Monitor and evaluate nursing operations to promote safe, efficient, and high-quality care

• Design and implement systems and processes that enhance patient outcomes and operational effectiveness
• Foster a culture of continuous improvement, accountability, and excellence across nursing teams
• Partner with organizational leadership to align nursing operations with strategic goals and performance initiatives

• Ensure compliance with all applicable healthcare regulations, standards, and best practices
• Support adherence to patient privacy, confidentiality, and safety requirements
• Maintain readiness for surveys, audits, and accreditation processes

• Collaborate with physicians, clinical teams, and support departments to promote coordinated, patient-centered care
• Mentor, support, and develop nursing staff to encourage engagement and professional growth
• Lead through clear communication, teamwork, and thoughtful problem-solving

• Bachelor of Science in Nursing (BSN) preferred
• Minimum of five (5) years of clinical nursing experience
• Prior nursing leadership experience preferred
• Experience with:
  • Healthcare operations and team leadership
  • Project management and change management principles
  • Information privacy, release of information, and access control practices

• Strong leadership, coaching, and conflict resolution skills
• Excellent analytical, organizational, and problem-solving abilities
• Effective communication skills, both verbal and written
• Ability to translate complex regulatory and operational concepts into clear, actionable guidance
• Proven ability to lead teams, manage multiple priorities, and drive results through others
• Strong interpersonal skills with the ability to collaborate across disciplines

• Current Kansas Registered Nurse (RN) license required

Equivalent combinations of education and experience may be considered.

This role is instrumental in shaping the experience of both patients and caregivers. Through strong leadership, thoughtful systems, and a commitment to excellence, the Director of Nursing Operations helps ensure that every patient receives safe, high-quality care-and that every nurse feels supported, empowered, and valued in their work.