Director of Operations, Recruiting Agency

About This RoleFoxstone Recruiting is a boutique legal recruiting agency that focuses on placing partners at the largest law firms in the country. We are looking for a Director of Operations to run the internal engine of our agency. This role will assist with managing the workflows, technology, people programs, vendors, and finances that let our recruiters do their best work. This role is an operational and strategy-focused position, rather than a sourcing or business development role.We are seeking an individual who wants a hands-on leadership role with real decision-making authority. This is ideal for someone equally comfortable building a KPI dashboard, negotiating a vendor contract, and organizing the annual team trip.Key ResponsibilitiesServe as a strategic advisor to leadership, shaping long-term vision, organizational design, and strategic priorities to strengthen team effectivenessDesign scalable workflows across sourcing, submittals, placements, and billing, identifying bottlenecks and implementing process improvementsEvaluate new technologies and recommend tools to leadership; serve as the primary contact for implementations and help develop systems, including AI, that benefit the companyProvide high-level troubleshooting when team members need help with our systemsSupport HR functions, including internal hiring, onboarding, training, performance review coordination, policy development, benefits assessments, and culture initiativesServe as the primary contact for vendors and clients regarding agreementsSend client invoices, maintain commission payment records, and work with leadership to determine annual budget prioritiesSupport marketing by applying for awards, coordinating sponsorships, and helping draft marketing materialsLead planning and execution of the annual team tripManage virtual assistant, operational, and/or fractional staff, and take on leadership responsibilities related to the team as a wholeQualifications4+ years in operations, ideally in staffing, recruiting, legal, consulting, or professional servicesProven track record building scalable processes in a growing companyStrong analytical skills and comfort with KPIs, forecasting, and data-driven decisionsATS/CRM experience strongly preferred (Knowledge of Crelate is a plus)Proven track record of designing efficient, automation-driven processes, with a strong interest in using AI to unlock new efficienciesExcellent people-leadership and communication skills, including strong research and writing capabilitiesMinimum of a bachelor’s degree. Relevant advanced degrees are a plus.What We OfferCompetitive compensation structure determined by experience, with performance bonusesMedical, Dental, Vision insurance and supplemental health benefits401(k) with company matchLife Insurance and AD&D paid for by FoxstoneLong-Term/Short-Term Disability paid for by FoxstonePaid Maternity/Paternity LeaveFully remote environmentParticipation in our annual multi-day all-firm retreat tripPaid national holidays plus ample paid time off and sick leaveA leadership seat at a growing agency, with room to shape how the company operates