ssential Job Duties:

• Support all aspects of iSeries-related hardware and system software.

• Analyze/design/develop/support new native and homegrown applications

• Configure/manage/upgrade 3rd party applications

• Maintain the local data center infrastructure, including power, fire suppression, air conditioning, and system uptime

• Configure and monitor mirrored applications and systems (Disaster Recovery/High Availability)

• Conduct troubleshooting; work with programmers and their team leaders to resolve application support issues

• Work with vendors to establish and maintain service contracts and relationships and maintain the team budget and expenditures

• Establish, collect, and analyze metrics on departmental operating efficacy and implement change to increase productivity

• Ensure compliance with Sarbanes-Oxley (SOX) and maintain systemic segregation of duties in accordance with internal and external audit guidelines

Basic Qualifications

Education & Experience:

• A bachelor's degree in information technology, computer science, or a related field

• 5 plus years' experience working on the iSeries platform

• Inter-systems communication protocols

• Working Knowledge of IBM Client Access Solutions

Knowledge/Skills/Abilities:

• Possess experience and an appetite for working with all aspects of I.T. systems (hardware, software, security, network, infrastructure, telecommunications, Internet)

• Hands-on hardware software and hardware maintenance support experience

• Have experience in leading projects and small to mid-sized teams' goal accomplishment against evolving deadlines

Preferred Qualifications:

• Problem-solving skills in a complex Management Information Systems (MIS) environment

• RPG programming background and familiarity with Profound / GUI

• Excellent written communication skills

• Analytical skillsets and hands-on work with SQL and Excel

• Ability to execute hands-on tasks while coordinating and delegating additional work

• Strong interpersonal communication and teamwork skills; ability to relate information in technical and layman's terms to diverse audiences

• Ability to adapt to an evolving technological environment and business landscape