The Director of People is a strategic leader responsible for overseeing all aspects of human resources and talent management at Paxful, Inc. This individual will play a critical role in shaping and implementing the company's people strategy, ensuring a high-performing and inclusive culture, and driving the development of Paxful's most valuable asset - its people.

Who we are

Paxful is a people-powered marketplace for moving money from anywhere, to anyone. With over 12 million users across 170+ countries, Paxful offers access to crypto and local currencies using more than 450 payment methods.

Requirements

• Proven record of leadership in HR and people operations for a minimum of 10 years.
• Preferred experience in tech, fintech or crypto
• Deep knowledge of HR policies, procedures, and best practices.
• Experience in developing and implementing people strategies that align with company goals.
• Ability to establish and maintain effective relationships with stakeholders across all levels.
• Deep experience in compensation benchmarking
• Deep experience in equity compensation structures and management platforms such as Carta, Pulley, etc.
• Excellent communication, negotiation, and conflict resolution skills.
• Expertise in driving employee engagement and fostering a positive company culture.
• Understanding of local labor laws and regulations.
• Successful track record leading and developing high-performing HR teams.
• Bachelor's degree in HR, Business, or a related field is required. Master's degree preferred.

Responsibilities

• Develop and spearhead company culture initiatives, from analyzing the company culture to creating events, processes and communication procedures to enhance the desired culture
• Streamline the company’s organizational structure with fast growth, and structure reporting relationships and job titles
• Work directly with department managers to assist them in carrying out their responsibilities on employee, management and internal communication matters
• Design and implement a company-wide onboarding program for new hires
• Implement a training and development platform and programs with specialized learning paths for different roles and departments
• Implement survey and data collection systems to collect and analyze feedback from employees throughout global team
• Build company benefits, compensation structures and other administrative work required to legally hire employees throughout all global locations and maintain a competitive market stance
• Design the candidate experience and hiring process, including job opening templates, screening criteria, interview guides and training, assessments, and communication procedures around the hiring process
• Create a competency model and implement a performance management system, train and administer the various parts of the system
• Conduct benchmark studies on competitor employers, and define the employer brand to attract the optimal talent to join Paxful, create content materials for various recruitment and employer branding platforms to effectively communicate the culture and mission of Paxful
• Review and make recommendations to executive management for improvement of the organization's policies, procedures and practices on personnel matters
• Create a paperwork and communication process around employee termination, including exit interviews, termination process and coordination with team
• Create and administer employee handbook, and educate company on Paxful’s mission, policies and culture
• Design and implement employee engagement initiatives to promote the culture and job satisfaction of employees

Benefits

We encourage a remote-first approach for geographically distributed teams, being open to skilled professionals from around the world. Beyond that, we are committed to transparency, openness, and supporting each other to build great things together.

You can expect:

• Competitive salary
• Fully remote work environment
• Opportunity to work with cutting-edge technologies on impactful projects
• Collaborative, innovative, and supportive work culture
• Opportunity to mentor and lead a team of talented engineers
• Professional growth and development opportunities

Notes

We are a fully remote, distributed team. However, we are currently unable to provide visa sponsorship for employment.

Upon submitting your application, you consent to receive future communications. The communication will depend on the alignment of your qualifications with this position. Only eligible candidates will receive correspondence.

Interested in Paxful but don't think this role is the best fit for you? View our other positions: