Director Program Management

The Director, Program Management Office (PMO) is a senior delivery leader responsible for building and operating Inspira Financial’s Health & Benefits (H&B) project portfolio management capability. Reporting to the Senior Director, Program Management within the Execution Office, this role owns the end-to-end intake, prioritization, resourcing, and execution management of Inspira’s highest-priority initiatives across Health & Benefits, Service Delivery, and Technology. The Director leads a team of Program Managers, Senior Project Managers, and Project Managers, ensuring that Health & Benefits (H&B) projects are governed effectively, delivered on time and within scope, and aligned to Inspira’s strategic OKRs. This role is distinct from the Center of Excellence (CoE) function: the Director, PMO is accountable for portfolio execution and delivery performance, not for process documentation, template maintenance, or PM training — those responsibilities sit with the Process & Tools Manager (CoE Lead). Duties & Responsibilities: Portfolio Management & Intake Own the Health & Benefits (H&B) project intake process: receive, evaluate, and triage incoming project requests from business leaders, ensuring all submissions are properly scoped and assessed against strategic fit and capacity. Maintain a consolidated, real-time portfolio view of all active and queued Health & Benefits (H&B) initiatives, inclusive of status, resource allocation, dependencies, and risk posture. Lead the portfolio prioritization process in partnership with the Senior Director and executive stakeholders, sequencing initiatives against organizational capacity, strategic importance, and budget. Identify and actively manage cross-initiative dependencies, sequencing conflicts, and capacity bottlenecks before they become delivery risks. Delivery Execution & Governance Deploy and manage Program Managers, Senior Project Managers, and Project Managers to Health & Benefits (H&B) initiatives based on project complexity, scope, and skill requirements. Establish and enforce project governance standards: proper use of charters, tollgates, RACI frameworks, risk registers, and milestone-based reporting across all PMO-managed projects. Serve as the primary escalation point for delivery risks, scope changes, budget variances, and cross-functional blockers, coordinating resolution across business and technology stakeholders. Ensure all PMO-managed projects adhere to the frameworks and toolkits developed by the CoE; partner with the Process & Tools Manager to identify gaps and improvements. Drive adoption of the Health & Benefits (H&B) PPM tool for all active projects, ensuring data integrity for executive portfolio reporting. Executive Reporting & Stakeholder Management Prepare and deliver concise, data-rich portfolio dashboards and executive updates to the Senior Director and C‑suite, surfacing delivery health, risk posture, and capacity trends. Build and maintain trusted relationships with senior business leaders, executive sponsors, and external partners across the Health & Benefits (H&B). Translate organizational strategy into actionable delivery roadmaps, communicating trade-offs and sequencing decisions with clarity and confidence. Facilitate alignment sessions and steering committee meetings, ensuring decision‑making momentum on critical in‑flight programs. Team Leadership & Talent Development Lead, coach, and develop a team of Program Managers, Senior Project Managers, and Project Managers — setting clear performance expectations, providing regular feedback, and building career growth plans. Partner with the Senior Director and CoE to ensure all PMO team members are trained on and consistently apply Health & Benefits (H&B) delivery standards and toolkits. Oversee hiring, onboarding, and performance management for all PMO direct reports. Identify skill gaps within the PMO team and work with HR and the CoE to close them through targeted development or hiring. Model a culture of accountability, transparency, and continuous improvement within the PMO. #J-18808-Ljbffr