Director – Sales, Digital Infrastructure Services

Who We AreMovate is a human-centered technology and experience services company redefining business operations and customer engagements through technology-led delivery that drives superior business outcomes. With over 12,000 full-time "Movators" across 21 global locations—and a gig network spanning 60 countries—we bring speed, innovation, and adaptability to every engagement.We specialize in managed IT and customer support services, digital transformation, and AI-powered solutions built on five proprietary platforms. From digital infrastructure and engineering to CX, enterprise product services, and AI/data services, our award-winning, insights-driven approaches empower clients to transform and thrive.Our name—Movate—comes from a blend of Momentum + Innovate, reflecting our ethos of agile, creative problem-solving.Role & Summary:We are looking for a dynamic Sales Professional – Digital Infrastructure Services to drive revenue growth and market expansion across North America. This is a strategic, high-impact role focused on building a strong pipeline, acquiring new logos, and expanding relationships with existing clients.You will work closely with C-level executives, positioning Movate’s capabilities in cloud transformation, infrastructure modernization, and digital operations to solve complex enterprise challenges and deliver measurable business value.Job Responsibilities:Client Relationship Management:Build and maintain strong, long-lasting client relationshipsServe as the primary point of contact for key client accountsUnderstand clients' business objectives and challenges and provide strategic IT solutionsSales & Business Development:Identify and pursue new business opportunities within existing client accountsCollaborate with sales teams to generate new leads and convert them into profitable business engagementsDevelop and present proposals and contracts to clientsStrategic Planning:Work with clients to identify long-term Digital and IT needs and develop strategic plans to address themProvide insights and recommendations on emerging technologies and industry trendsAssist clients in developing IT roadmaps and budgetsCollaboration:Collaborate with internal teams, including project managers, technical consultants, and support staff, to deliver high-quality IT solutionsFacilitate communication between clients and technical teams to ensure alignment on project goals and deliverablesPerformance Monitoring:Track and report on key performance indicators (KPIs) for client accountsConduct regular client satisfaction surveys and feedback sessionsImplement improvement plans based on client feedback and performance metricsNegotiation and Conflict Resolution:Negotiate contract terms (Master Services Agreements and Statements of Work) and service level agreements (SLAs) with clientsResolve conflicts and disputes in a professional and timely mannerPreferred Skills & Qualifications:At least 10+ years of relevant sales experience, from IT Services IndustryShould have experience of working with IT companies and should have experience of Client Relationship Management/Account Management, Onshore and offshore delivery modelGoing beyond existing stakeholders, mapping new LOB’s / Stakeholders, and positioning Movate services around Digital Infrastructure, Cloud, DevOps, SRE, Digital Workplace Services, Hyper intelligent Automation and Cyber Security.Understanding of industry business trends and current challenges, and ability to carve potential opportunities based on internal capabilities and offeringsProven experience of successful client relationship management and delivering account growth within Across VerticalsProven track record of being able to grow existing book of business be it upsell and cross sell services into other buying centers of the same organizationAbility to connect and work with business, procurement, and vendor management organizations across multiple functions.Ability to work their way up the value chain through proactive proposals and thought leadershipAssertive, yet consultative sales acumen.A self-starter with a passion for Client Relationship Management & Business DevelopmentStrong understanding of market trends and ability to create end-to-end, multifaceted, goto market strategy for service line.Experience in implementing best practices sales methodologies and techniquesDevelop and optimize a sales pipeline, manage pursuit strategies focused on senior executives to deliver new client wins.Track record of meeting and/or over-achieving revenue targets and negotiate pricing contractsEEO Statement: Movate provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information and other characteristics that are protected by applicable law.Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. Duties, responsibilities, and activities may change at any time with or without notice.