Director, Software Development Engineer - Loyalty

Director, Software Development Engineering – Loyalty Introduction to the team: Expedia Technology teams partner with our Product teams to create innovative products, services, and tools to deliver high‑quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction. The Loyalty Engineering organization powers continuous engagement, re‑engagement, and re‑acquisition for travelers worldwide. We build the systems that create a durable growth flywheel for Expedia, deepening traveler relationships while driving measurable business impact across brands and markets. In this role, you will lead a significant portion of the Loyalty Engineering organization, overseeing four full‑stack teams distributed across multiple geographies. Responsibilities Lead and inspire engineering teams to deliver scalable, resilient, and high‑quality software solutions across multiple domains. Define and drive the technical vision, architecture, and roadmap for large‑scale services and platforms, ensuring alignment with business goals. Provide strategic oversight on system design, API development, and data modeling to enable secure, maintainable, and performant systems. Foster a culture of operational excellence, continuous improvement, and collaboration across engineering, product, and cross‑functional teams. Safely integrate and operate AI/ML‑enabled solutions that improve outcomes, championing best practices in responsible AI deployment. Cultivate engineering talent, mentoring senior technical leaders and developing high‑performing teams adaptable to evolving business needs. Minimum Qualifications Bachelor’s degree in Computer Science or a related technical field; or equivalent related professional experience. 12+ years of relevant professional experience; with 5+ years managing teams. Proven experience building, managing, and scaling high‑performing & distributed engineering organizations (50+ engineers), including managing managers and senior/principal‑level engineers. Experience building new teams from scratch and establishing clear operating models, rituals, and execution frameworks. Excellent communicator who can simplify complex AI concepts for executive and cross‑functional audiences. Proven track record of integrating AI‑driven systems, tools, or workflows and applying AI/ML concepts to real world products. Demonstrated ability to apply emerging AI capabilities to solve real customer problems and create differentiated product experiences. Strong coaching orientation; invests deeply in developing engineering managers and senior technical leaders. High ownership mindset with a bias for action. Preferred Qualifications Experience in loyalty, personalization, offers, growth platforms, fintech, or consumer‑scale products is strongly preferred. Demonstrated success in leading engineering organizations through periods of high growth, change, or complexity. Expertise in full stack engineering, with a proven ability to operate across multiple technical domains and platforms. Track record of championing data‑driven decision making and operational excellence for mission‑critical systems. Deep understanding of safely scaling AI/ML‑enabled solutions, including risk mitigation and ethical considerations. Benefits We provide a full benefits package, including exciting travel perks, generous time‑off, parental leave, flexible work model, and career development resources. Medical/dental/vision, paid time off, employee assistance program, wellness and travel reimbursement, travel discounts, and an International Airlines Travel Agent membership. Salary The total cash range for this position in San Jose is $249,000.00 to $348,500.00. Employees in this role have the potential to increase their pay up to $398,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Equal Employment Opportunity Statement Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E‑Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I‑9 to confirm work authorization. #J-18808-Ljbffr