Director Total Rewards

CSP has partnered with a thriving, mission-driven nonprofit organization to identify an impactful Director of People Operations. This is a unique opportunity for an experienced HR leader to shape the employee experience, build scalable people strategies, and drive operational excellence across a growing organization dedicated to making a difference in the communities it serves.As a key member of the leadership team, the Director of People Operations will lead the strategy, execution, and continuous improvement of all People & Culture operations, including HR compliance, compensation, total rewards, HRIS, employee relations, workforce analytics, and organizational policies. This role also serves as the organization's Affirmative Action/Equal Employment Opportunity, Ethics, and Title IX Compliance Officer.What You'll DoLead People Operations StrategyDevelop and execute a forward-thinking People Operations strategy that supports organizational growth, culture, and long-term business objectives.Build and enhance scalable HR systems, processes, and infrastructure that create an exceptional employee experience.Partner with executive leadership to drive organizational effectiveness and workforce planning initiatives.Elevate HR OperationsOversee all aspects of People & Culture operations, including compensation, benefits, HRIS administration, compliance, employee records, and policy development.Identify opportunities to streamline processes, increase efficiencies, and improve service delivery across the employee lifecycle.Implement best practices and technology solutions that enhance operational performance and employee engagement.Drive Data & Technology InitiativesServe as the strategic owner of the HRIS, ensuring system optimization, data integrity, reporting, and functionality.Collaborate with IT and Finance to implement system enhancements, integrations, and upgrades.Develop meaningful workforce metrics, dashboards, and executive reporting that drive informed decision-making across the organization.Champion Compliance & Employee RelationsEnsure compliance with federal, state, and local employment laws and regulations.Partner closely with leadership and legal counsel on compliance initiatives, risk management, investigations, and policy governance.Serve as a trusted resource for complex employee relations matters and provide guidance on workplace issues and resolutions.Act as the designated People & Culture leader in the absence of senior HR leadership.Lead Total Rewards & Leave AdministrationOversee compensation programs and a highly competitive total rewards strategy designed to attract and retain top talent.Manage benefits vendor relationships and evaluate programs to ensure market competitiveness and cost effectiveness.Lead ADA accommodations, FMLA administration, and other leave management processes while ensuring compliance and a positive employee experience.Build & Develop High-Performing TeamsLead, coach, and mentor People & Culture team members while fostering a culture of accountability, collaboration, and continuous improvement.Support organizational initiatives, change management efforts, and strategic projects that advance the organization's mission and goals.What We're Looking ForRequired Qualifications5+ years of progressive HR leadership experience with a strong background in HR operations, compliance, employee relations, compensation, and benefits.Demonstrated success leading HR initiatives in a complex and growing organization.Strong knowledge of federal, state, and local employment laws and regulations.Experience managing HRIS platforms and leveraging data and analytics to influence business decisions.Exceptional communication and relationship-building skills with the ability to influence stakeholders at all levels.Strong project management, problem-solving, and organizational skills.Ability to balance strategic priorities with day-to-day operational execution.High level of integrity, discretion, and sound judgment.Preferred QualificationsBachelor's degree in Human Resources, Business Administration, or a related field.Master's degree and/or HR certification (SHRM-CP, SHRM-SCP, PHR, SPHR) preferred.Experience within a nonprofit or mission-driven organization is a plus.Why This Opportunity?Join a respected nonprofit organization making a meaningful impact in the community.Influence organizational strategy as a key member of the leadership team.Lead transformational HR initiatives that elevate culture, engagement, and performance.Oversee a comprehensive total rewards program and modern people operations function.Enjoy the opportunity to build, innovate, and leave a lasting impact within a growing organization.