Disability Representative

Disability RepresentativeBy joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsuranceOur teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you'll need to live near our Dynamic Center of Excellence???? Dublin, OH 5500 Glendon Ct #100, Dublin, OH 43016What we offer:A stable, consistent work environmentboth in-office and virtualA comprehensive training program to help you support employees and customers from some of the world's most respected brandsA dedicated mentor and manager to guide you every step of your career journeyCareer development and promotional opportunities as you take on new responsibilitiesA diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-beingYour next big opportunity starts hereare you ready to join us?PRIMARY PURPOSE OF THE ROLE:To process claims and determine benefits due pursuant to a disability plan; to make timely payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets; and to ensure the ongoing processing of claims.ARE YOU AN IDEAL CANDIDATE?We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.ESSENTIAL RESPONSIBILITIES MAY INCLUDEMakes claim determinations to approve non-complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan.Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.Informs claimants of documentation required to process claims, required time frames, payment information and claims status either by phone, written correspondence and/or claims system.QUALIFICATIONSEducation & Licensing: High school diploma or GED required.Skills: Strong oral and written communication, computer literate including Microsoft Office, organizational skills requiredPC literate, including Microsoft Office products, Windows environment.Must meet minimum typing requirements.Experience: Clerical or customer service experience or equivalent combination of education and experience preferredTAKING CARE OF YOUEntry-level colleagues are offered a world class training program with a comprehensive curriculum.An assigned mentor and manager that will support and guide you on your career journey.Career development and promotional growth opportunitiesA diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more.Work environment requirements:Physical: Computer keyboardingAuditory/visual: Hearing, vision and talking.Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.