Disaster Recovery Duplication of Benefits & Awards Lead - Remote Apply
ICF's Disaster Management Division seeks a Disaster Recovery Duplication of Benefits (DOB) & Awards Lead who will play a key leadership role in supporting active work in its Disaster Recovery practice. This position is 100% Remote in the United States.
This Disaster Recovery DOB & Awards Lead will provide direct project support to large-scale Disaster Recovery programs in areas affected by Natural Disasters. This position will be charged with the flawless execution of program operations, anticipating and meeting clients needs, and strategically positioning the Companys resources and expertise to deliver on contracted work. The ideal candidate will have proven leadership success with a track record of superior execution and growth and will be responsible for ensuring that programs are operating efficiently and compliantly, according to local, state, and federal regulations.
This Disaster Recovery DOB & Awards Lead will work with other members of the Disaster Recovery leadership team and partner closely with company experts in its Community Development and Resiliency lines of business. ICF's agile Disaster Recovery engine is powered by an outstanding team equipped to offer expert advisory services and brings the strength of past performance and a hands-on integrated multidisciplinary approach. This position represents an exceptional opportunity to join an expert team to facilitate change and help make a difference with a diversity, equity, and inclusion mindset in all things.
Key Responsibilities:
- Supervise and manage CDBG-DR DOB & Awards Specialists and admin staff, including but not limited to:
- Assigning cases to the DOB & Awards teams.
- Maintaining staff schedules and timesheets.
- Assisting Specialists in achieving monthly goals and with unique/difficult cases as an escalation point of contact.
- Maintain a complete understanding of all applicable Program policies, requirements, and procedures and review all cases within established program guidelines.
- Assist with drafting and issuing updated policies and procedures, job aides, and/or operations management manuals to aid in implementing the program(s).
- Train, supervise, and evaluate the operations of Specialists in the Project Management Office.
- Help refine program procedures and processes for implementation.
- Provide guidance and assessment of specialist staff, as needed.
- Present technical information in key meetings.
- Interact with senior staff from local, state and federal government agencies, and other professional organizations, as needed.
- Advise senior leadership and management, as needed.
- Approve and confirm duplicative benefits (e.g., insurance, SBA Loans), award calculations, and program determination letters and notifications to applicants, as needed.
- Performs other duties as required.
Your resume must reflect the qualifications, skills and experience required to be considered.
Must Have Qualifications:
- 3+ years of experience in mortgage and/or home financing, case management, program management, disaster recovery/emergency management, and/or implementing housing programs .
- 2+ years in a supervisory or management role.
Preferred Skills/Experience:
- College degree in Business, Finance, Economics, or a related discipline
- Knowledge of HUD funding, CDBG-DR, CDBG-MIT, or CDBG-CV.
- Knowledge of housing, intake and case management services.
- Strong proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel).
- Familiar with could-based collaboration tolls (e.g., Smartsheet, google docs, SharePoint, etc.)
Professional Skills:
- Excellent and professional verbal and written communication skills.
- Team player with the ability to work in a fast-paced environment and be flexible to handle multiple, changing priorities.
INVESTING IN OUR PEOPLE
By empowering a diverse workforce, we discover innovative solutions to the most pressing issues of the day. We strive to create an environment thats both welcoming and inclusive, where problem solvers can deepen their knowledge, collaborate with others, test out new ideas, and grow their careers. Our people choose ICF every day because they find purpose in our work.
By empowering a diverse workforce, we discover innovative solutions to the most pressing issues of the day. We strive to create an environment thats both welcoming and inclusive, where problem solvers can deepen their knowledge, collaborate with others, test out new ideas, and grow their careers. Our people choose ICF every day because they find purpose in our work.
Working at ICF
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our
EEO & AA policy
. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email
icfcareercenter@icf.com
and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: Know Your Rights
and Pay Transparency Statement.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:
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