Dispatch Supervisor

Monday through Friday, day shift. Lead a dispatch team for an established trucking company near Milwaukee.Our client, a well established, asset based trucking company in Hartford, WI, is looking for an experienced Dispatch Supervisor to lead their dispatch team. This is a great fit for a Dispatch Manager, Driver Manager, Fleet Manager, or senior Dispatcher who enjoys training people, building a strong team, and wants a long term home with regular weekday hours.Normal hours are Monday through Friday, about 7am to 4pm, with occasional after hours support when problems arise. This is an on site role, ideal for someone living in the Hartford, West Bend, Slinger, Germantown, Hartland, Oconomowoc, or greater Milwaukee area.What You’ll DoLead, train, coach, and develop a team of truck dispatchers and driver managersOversee daily load planning, routing, and scheduling to maximize truck and driver utilizationDeliver excellent customer service and strong on time pickup and delivery performanceBuild trust with professional CDL drivers and support driver retention through clear communication and problem solvingPartner with the safety department on driver training, new driver onboarding, and road testsServe as the escalation point for service failures, driver concerns, and customer issuesTrack KPIs including on time delivery, empty miles, deadhead, revenue per truck, and driver productivityWork with the logistics team to balance capacity with customer demandEnsure compliance with DOT regulations, FMCSA rules, and Hours of Service (HOS)Find process improvements that make the operation run smoother and more profitablyWhat You BringTrucking dispatch, fleet management, or transportation operations experienceSupervisory or team lead experience strongly preferredStrong knowledge of load planning, routing, and fleet operationsExperience with a TMS such as McLeod, TMW, or similar, and ELD platforms such as Samsara or OmnitracsWorking knowledge of DOT regulations and Hours of ServiceStrong communication, conflict resolution, and decision making skillsA track record of stability and longevity in your rolesCalm, organized, and effective in a fast paced operations environmentWhy This RoleWeekday schedule with evenings and weekends off in most weeksA leadership role where training and team building are valuedAn established company with a long history in the communityBusiness casual, team oriented office environmentIf you’re a dispatch leader who takes pride in developing people and running a tight operation, we’d love to talk with you. Apply here or reach out to me directly to learn more.