DISPATCHER - AIR AND GROUND

Dispatcher Air And GroundJoin the journey: become a partner for life. At MedFlight, we don't just hire employees we build partnerships for life. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of Servant Leadership, our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits.Position: Dispatcher Air & Ground (Communications Specialist)Location: Dublin OHCompensation: $20.75/hr and up! - dependent upon experienceSchedule: Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays)Shift Differentials:MonThurs, 7:00 PM 7:00 AM + $2/hrFriSun, 7:00 PM 7:00 AM + $3/hrSatSun, 7:00 AM 7:00 PM + $2/hrWhat You'll DoReceive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground unitsAssign the most appropriate resource promptly, ensuring safety and efficiencyTrack and communicate with all active transport units in real-timeCollect and maintain accurate, detailed records for all missionsInitiate and follow the Post Accident Incident Plan (PAIP) when requiredCollaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier serviceWhat is RequiredHigh school diploma or equivalent (required)Ohio EMT certification preferredEmergency Medical Dispatcher (IAED EMD) certification preferred or within 3 years of hireCertified Flight Communicator (CFC) certification required within 1 year of hireMinimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferredStrong multitasking and communication skills especially under pressureProficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platformsWorking knowledge of medical terminologyExceptional organizational, negotiation, and computer skillsAbility to stay alert and focused in high-stress, fast-paced environmentsMust be able to wear a telephone headset for extended periodsWhy MedFlight?Competitive pay & comprehensive benefitsCareer growth opportunitiesA team-oriented culture that values safety, integrity, and compassionThe opportunity to make a real impact every shift, every call, every lifeJoin our journey be the calm voice behind every life-saving mission.Apply today and become a Partner for Life.MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.