Why work at Moore Mechanical?

Moore Mechanical provides high-quality HVAC and Plumbing solutions, in the beautiful Northwest Michigan area. Our portfolio consists of multi-million-dollar homes and high-end commercial buildings. Here you will find a team of dedicated professionals who genuinely care for the customer. With a vision for growth, the opportunity will exist for you to advance your skills, knowledge, and career along a path that aligns with your personal motivations. Moore Mechanical is proud to hold a DOL Registered Apprenticeship Program, where the career paths of entry level tradespeople are fully supported and fostered.

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Job Description:

We are looking for someone that has strong organizational skills with attention to detail/accuracy, ability to handle multiple tasks in a very busy environment, and knowledge of basic computer skills.

We are looking for a friendly Customer Service Representative and Dispatcher, to undertake some minor receptionist and clerical duties, and dispatch service technicians.

Work Schedule: Monday - Friday | Varied Hours between 7am -7pm

Salary: Range $18.00/hr.-$20.00/hr.

Requirements

• Answer all incoming calls
• Manage the scheduling of service appointments
• Verify customer information each time and make corrections as necessary
• Combine any duplicate customer entries upon identification
• Promptly respond to missed calls or messages received in the office
• Collaborate with customers and technicians to establish and uphold an accurate schedule
• Inform customers of any changes in a timely manner
• Oversee the schedule for service across all locations
• Adjust and prioritize tasks as required
• Engage in regular problem-solving activities
• Consistently and promptly communicate with technicians

Benefits

• A top paying MI Mechanical Company
• Medical, Dental and Vision Insurance Plans available
• Retirement savings plan with company match
• Paid Time Off
• Paid Holidays
• Life Insurance