Dispatcher Electrical, Handyman & RemodelA Team Home Services is seeking a dependable and highly organized Dispatcher to coordinate daily schedules for our Electrical, Handyman, and Remodel departments. This role is an in-office position and is essential to keeping technicians productive, jobs on track, and customers informed.The ideal candidate can manage multiple schedules, communicate clearly with field teams and customers, and adapt quickly in a fast-paced service environment.Responsibilities:Scheduling & DispatchAssign service calls and schedule jobs based on technician skill, availability, job type, and business unit.Schedule sold jobs, ensuring deposits, invoices, job splits, and business unit assignments are accurate.Monitor job progress throughout the day and make real-time schedule adjustments as needed to maximize productivity.Ensure all jobs are correctly split and assigned to the appropriate business unit.CoordinationCoordinate inspections and service disconnect with utility providers and city officials.Coordinate in-house remodel labor when handyman or electrical support is required.Verify materials and purchase orders are prepared and aligned with scheduled installations.Technician Support & Performance TrackingConduct post-call reviews with technicians after each job to confirm scope completion, performance, and opportunities.Mark completed job reviews accurately and in a timely manner.Track job completions, including extended jobs, callbacks, and missed opportunities.Maintain and update the job grading system daily to reflect job outcomes and technician performance.SPIFFs, Payroll & Administrative AccuracyKeep the SPIFF and incentive tracking sheet accurate and up to date on a daily basis.Apply SPIFFs and any payroll adjustments.Maintain precise job records, invoices, payment tracking, and internal documentation to support payroll and reporting.Customer SupportPerform follow-up ("happy") calls with customers after each job to confirm satisfaction.Identify concerns and escalate unresolved issues to the Service Manager or General Manager as appropriate.ReportingPrepare daily reports on completed jobs, upsells, close rates, SPIFFs, and technician performance.Provide weekly operational and performance reports to leadership to support decision-making.Qualifications:Prior dispatching, scheduling, or coordination experience preferredStrong organizational and multitasking skillsClear, professional verbal and written communicationPrior Service Titan experience a plusAbility to remain calm and efficient in a fast-paced environmentCompensation:$15-$17 per hour depending on experienceWeekly bonuses based on department revenue totaling $30k-$45k per yearWhy A Team Home Services:At A Team Home Services, you'll join a growing, locally owned home services company known for quality workmanship, dependable service, and integrity. We provide electrical, handyman, and remodeling services throughout the Greater Austin area and have built a strong reputation through consistent results, clear communication, and a commitment to doing things the right way.We foster a people-first culture that values accountability, teamwork, and professionalism. Our team members are trusted to do their jobs well, supported by clear processes and leadership, and encouraged to contribute to continuous improvement across departments. This is a company where your role has a direct impact on daily operations, technician success, and customer satisfaction.Benefits:Competitive compensationHealth/dental/vision insurance optionsPaid time off and holidaysStable, full-time position with consistent scheduleSupportive, team-oriented work environment