First Student is hiring a Dispatcher in North Tonawanda, NY serving the Niagara Falls, Niagara Wheatfield, North Tonawanda school districts! Pay Rate: $21.00/hr. Hours: Monday-Friday 9:00 am-6:00 pm (start time may be earlier during training) Summary: At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on‑time performance of routes, and counseling drivers and monitors on the front line. At First Student, we are proud to offer: Tremendous Career Advancement Opportunities due to a strong presence across North America Positive and rewarding work environment Full-time benefits including Medical, Dental, Vision and matching 401K Starting rate $21.00 per hour Full-time Monday-Friday 9:00am-6:00pm Personal time off and observed holiday pay Dispatcher Responsibilities: Oversees all routes and scheduling of buses Counsels and coaches drivers and monitors Handles heavy phone and radio traffic Takes all scheduling and driver complaints, reports to Operations Supervisor/Contract Manager Serves as primary communication liaison with major contracted customer May handle charter reservations, billing, or driver payroll Provides solutions to drop‑off and pick‑up problems Handles back‑up driver duties or performs miscellaneous clerical duties as needed Completes assignment of special projects Assists with supervision of day‑to‑day operations Dispatcher Experience and Skills Required: 3-5 years experience High school diploma or equivalent Basic knowledge of radio dispatch equipment Excellent communication and customer service skills Ability to deliver under time constraints and deadlines Previous terminal operations, dispatch, or driver experience Computer literate Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug‑free workplace. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is available upon request. #J-18808-Ljbffr