Dispatcher Apply
*Job Title: Dispatcher - Garage Door Repair & Locksmith Services*
*Job Type:* Full-Time (Part-Time options available)
*Salary:* Depending on Experience (DOE)
Are you a detail-oriented, customer-focused individual with excellent scheduling and communication skills? Do you thrive in a fast-paced environment and enjoy helping people in their times of need? If so, we have an exciting opportunity for you to join our team as a Dispatcher for our Garage Door Repair and Locksmith Services.
*About Us:*
We're is a leading provider of garage door repair and locksmith services in Omaha. With a strong commitment to customer satisfaction, we pride ourselves on delivering top-notch services and solutions. As we continue to grow, we are looking for a reliable and organized Dispatcher to play a crucial role in coordinating our services and ensuring customer needs are met promptly.
*Key Responsibilities:*
- Answer incoming calls from customers, providing exceptional service and assistance.
- Schedule appointments for garage door repair and locksmith services.
- Dispatch service technicians to customer locations efficiently.
- Maintain accurate records of customer information, service requests, and technician schedules.
- Manage and prioritize a high volume of calls during peak periods.
- Coordinate with service teams to ensure timely arrivals and efficient service delivery.
- Provide excellent communication and updates to customers regarding service appointments.
- Assist with administrative tasks related to scheduling and dispatching.
*Qualifications:*
- Prior experience in dispatching, scheduling, or customer service preferred.
- Strong communication skills, both verbal and written.
- Excellent organizational and multitasking abilities.
- Proficient with computer systems and software for scheduling and data entry.
- Ability to remain calm and professional under pressure.
- Exceptional customer service skills and a friendly demeanor.
- Availability for full-time work with flexibility for part-time hours as needed.
*Benefits:*
- Competitive salary based on experience (DOE).
- Opportunities for growth and advancement within the company.
- Comprehensive training and ongoing support.
- Friendly and collaborative work environment.
- Full-time and part-time scheduling options available.
If you are a motivated, customer-oriented individual with strong organizational skills and a desire to contribute to the success of our garage door repair and locksmith services, we invite you to apply for this position.
To apply, please submit your resume along with a brief cover letter outlining your relevant experience and why you are a great fit for this role.
is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
*How to Apply:*
Please send your resume and cover letter to Superior@fastservice.com or apply through Indeed.
Join our team and help us continue to provide outstanding garage door repair and locksmith services to our valued customers!
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Evening shift
- Weekends as needed
Experience:
- Dispatching: 1 year (Required)
Work Location: In person
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