Dispatcher

About Us:
Mancan Staffing is a trusted name in the staffing industry hiring for a dispatcher for the plumbing industry, providing top-quality services to residential and commercial customers. We take pride in our fast response times and excellent customer service. As we continue to grow, we are seeking a highly organized and detail-oriented Dispatcher to join our team!
Location: Shadyside Ohio
Job Type: Full-Time
Salary: $14 an hour
Job Responsibilities:
• Answer incoming calls and schedule service appointments efficiently.
• Dispatch plumbers to job sites based on priority and availability.
• Communicate job details and updates to field technicians.
• Monitor job progress and provide real-time support to technicians.
• Maintain accurate records of work orders, customer interactions, and technician availability.
• Coordinate emergency service calls and adjust schedules as needed.
• Provide excellent customer service and resolve scheduling conflicts professionally.
Qualifications:
• Previous experience as a dispatcher, preferably in the plumbing, HVAC, or service industry.
• Strong multitasking and problem-solving skills.
• Excellent communication and customer service abilities.
• Proficiency in scheduling software and basic computer applications.
• Ability to work in a fast-paced environment and handle urgent situations.
• Strong attention to detail and organizational skills.
Why Join Us?
• Competitive pay and benefits package.
• Friendly and professional work environment.
• Opportunity for growth and career advancement.
• Stability in a well-established company.

How to Apply:
Visit Mancan Staffing Employment Agency in person during their operating hours:
Address: 1224 Chapline St. Wheeling, WV 26003
Operating Hours: Monday - Friday 9:00 am - 3:00 pm

Required Documents:
When applying in person, please make sure to bring the following documents with you:
-2 forms of government ID
-Resume
We do offer our temporary employees full benefits such as paid vacation, holidays, 401K, as well as vision/dental/medical. Some of the best companies in the area use Mancan including Fortune 500 companies. It is a great opportunity for you to get your foot in the door with some of the area’s top companies.

#DINDI