DispatcherJob Category: ADMINRequisition Number: DISPA001097Posted: January 28, 2026Full-TimeRemotePRN Headquarters, Sylmar, CA 91342, USADescriptionMinimum Requirements:High School Diploma, GED, or equivalentMinimum of one (1) year of previous multi-line telephone experience or prior EMS experienceAbility to type a minimum of forty (35+) words per minuteDemonstrate ability to communicate clearly and professionally both verbally and in writingProficient computer skills including Microsoft Office, email, and spreadsheet software programsAbility to accurately take incoming request while simultaneously documenting the information electronicallyPreferred Qualifications:Previous work experience as an EMS Dispatcher or Communications TechnicianPOST CertificateEmergency Medical Technician (EMT) certificationInternal or external EMS customer service or dispatch experienceAdditional Requirements:Must be able to successfully pass the final exam for a Dispatcher after eight (8) weeks of paid trainingMust be able to successfully obtain EMD certification within six (6) months of beginning employmentMust be available to work all shifts, including but not limited to, day/swing/night, weekends, holidays, and mandatory overtime as needed and perform role efficiently and consistently during shiftsAble to rotate shift assignments as needed and/or required based on operational needMust be able to successfully pass pre-employment screening upon acceptance of an offer, which includes a background investigation and pre-employment drug and alcohol screeningPhysical Requirements:Must be able to sit for an extended period of timeMust be able to wear a telephone headsetMust be able to hear and communicate clearly to perform job duties in person and over the telephoneAdequate vision required to be able to read information from printed sources and computer screensRequires frequent repetitive hand movements, standing, walking, reaching, and graspingEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities