Pay: $80,000.00 - $90,000.00 per year

Job description:

Retail District Manager – New York Job Type: Full-time

Overview

Join one of the fastest-growing telecommunications companies in the country! We’re currently hiring Retail District Managers to lead multiple retail stores within a defined market. This is an exciting opportunity for a strategic and hands-on leader to drive sales performance, elevate the customer experience, and develop high-performing teams across several retail locations.

This role offers a competitive base salary ($80,000 – $90,000) plus commission potential ($36,000 – $50,000), with a clear path to career advancement through industry-leading training and development programs.

Who We Are

We are a rapidly expanding branded partner in the telecommunications industry with locations across 15+ states—and continued growth on the horizon. Our teams connect residential and business customers to essential services including high-speed internet, mobile, video, and voice by delivering exceptional in-store experiences across our retail network.

Who We’re Looking For

We’re seeking experienced multi-unit retail leaders—ideally with a background in wireless, cable, or consumer electronics—who are passionate about developing teams, driving operational excellence, and exceeding sales goals. As a Retail District Manager, you’ll act as the primary liaison between corporate leadership and the field—ensuring all store locations are operationally ready, performance-driven, and aligned with company goals and brand standards.

Key Responsibilities

Sales Leadership & Strategy

· Oversee the sales and operational performance of multiple retail locations within an assigned district.

· Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction.

· Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results.

Team Development & Coaching

· Recruit, train, and develop Store Managers and sales teams to build a high-performing, customer-centric culture.

· Provide ongoing coaching, feedback, and professional development to improve team performance and career growth.

· Partner with internal teams to deliver effective sales enablement, product training, and leadership development programs.

Operational Excellence

· Ensure all locations follow company policies and procedures including cash handling, inventory management, and merchandising standards.

· Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance.

· Serve as the main point of contact between field teams and corporate departments to ensure alignment on business priorities and initiatives.

Customer Experience

· Promote a customer-first mindset and ensure high Net Promoter Scores (NPS) across all stores.

· Champion consistent customer experience by leading with best practices and ensuring issue resolution processes are followed.

Qualifications

· Bachelor’s degree in business or related field (or equivalent professional experience).

· 5+ years of experience in multi-unit retail management, preferably in wireless, cable, or consumer electronics.

· Proven success in driving sales growth and leading high-performing teams.

· Strong communication, analytical, and problem-solving skills.

· Proficient in Microsoft Word, Excel, PowerPoint, and reporting/analytics tools.

· Ability to work a flexible schedule including weekends and holidays. · Willingness to travel throughout the market; valid driver’s license required if operating company or fleet vehicles.

Perks & Benefits

· Competitive base salary + uncapped commission

· Medical, Dental, Vision, 401(k)

· Paid training and onboarding

· Vacation, Sick, and Personal Time Off

· Employee growth & rewards programs, including:

o Milestone Recognition Program

o Annual Winners Circle all-expenses-paid trip for top performers

Ask your interviewer for more details about these exclusive employee-focused programs!

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person