Docebo Lms Administrator Integrations Specialist

Title: Docebo LMS Administrator & Integrations Specialist

Location: Foster City, CA Onsite

Contract: 12 months initial, with extension expected

Role summary:

Our client seeks an experienced, hands-on Docebo specialist to join our Engineering Applications team onsite. This is a dual-capability role: roughly half day-to-day platform administration and support, and half integration and data work connecting Docebo to the wider client's application estate. You will own the operational health of a Docebo tenant supporting over 7,300 active users and 65,000 course enrolments, while helping deliver a live programme of integrations into our contingent-workforce, timekeeping, quality-management and manufacturing systems. This is not a greenfield build. You will join an established platform mid-programme, inheriting known data-quality and integration issues, and will be expected to be productive on live operational problems quickly.

Key responsibilities:

Platform administration and operations (~50%)

* Own day-to-day administration of the Docebo tenant: users, branches, groups, enrolment rules, courses, learning plans, certifications and catalogues.

* Configure and maintain automatic enrolment and assignment logic so the right training reaches the right population without manual intervention.

* Triage and resolve platform support requests raised by Learning & Development, Manufacturing Ops, Fleet Ops and the Contingent Workforce Program, including access and provisioning issues.

* Build and maintain reporting and dashboards for training completion, compliance status and certification currency; support audit and regulatory evidence requests.

* Manage SSO and user-provisioning configuration in partnership with the identity and access management team; diagnose authentication and profile-data failures.

* Maintain certification and re-certification configuration, including how document revisions affect certification validity.

* Administer branches and organisational structure so they stay aligned to the upstream source of truth.

Integrations and data (~50%)

* Support, monitor and troubleshoot inbound and outbound Docebo integrations, working alongside our integration engineers and middleware team.

* Diagnose integration failures end to end ,identify whether a defect originates in Docebo, in the upstream source system, or in the middleware ,and drive it to the correct owner. This is the single most valuable thing you will do.

* Work with the Docebo APIs for user, enrolment, course and completion data; build and maintain extracts and automations where a native feature does not exist.

* Define and validate field-level mappings between Docebo and connected systems, and document direction of flow and system of record per field.

* Support the LearnData analytics implementation, including data validation and reconciliation against the source platform.

* Contribute to the ETQ, Oxygen and Ignition integration work: requirements, field mapping, test cases and validation.

* Establish monitoring and alerting so integration failures surface proactively rather than being discovered by an affected worker.

Required skills and experience:

* 5+ years hands-on Docebo administration in a production enterprise tenant. This is a firm requirement; we are not looking for general LMS experience with Docebo exposure.

* Demonstrable integration experience, including working with REST APIs, field mapping, and troubleshooting failures across system boundaries.

* Strong data skills,comfortable with SQL or equivalent, able to reconcile populations between two systems and explain a discrepancy rather than just report it.

* Experience administering an LMS at scale (several thousand active users), including automatic enrolment, branch structures and certification management.

* SSO / SAML and user-provisioning troubleshooting in an enterprise identity environment.

* Reporting and analytics within Docebo, plus experience feeding LMS data to an external warehouse or BI platform.

* Compliance-grade rigour, prior experience with regulated or auditable training records, and an instinct for auditability, attribution and retention.

* Clear written communication and the ability to work directly with non-technical business stakeholders in Learning, Operations, Legal and Compliance.

* Onsite availability at the stated client's location.

Preferred:

* Docebo certification, or experience through a Docebo implementation or major upgrade.

* Experience integrating an LMS with a VMS or contingent-workforce platform (Beeline, VNDLY, UKG, Fieldglass or similar).

* Experience with a workforce-management or timekeeping platform (UKG Pro WFM, Kronos or similar) as a consumer of skills and certification data.

* Experience with quality-management or document-control systems (ETQ or similar) and work-instruction lifecycle.

* Experience with a manufacturing execution system (Ignition or similar).

* Middleware experience (Boomi, MuleSoft, SAP CPI or similar).

* Exposure to Snowflake, Databricks or comparable data platforms.

* Familiarity with Docebo AI features and the AI credit consumption model.

Prior experience in a regulated industry ,automotive, aviation, medical devices or similar.