DockHand

DockhandThe Marina Dockhand is responsible for supporting daily marina operations by ensuring the safe and efficient movement of vessels, maintaining marina facilities, and delivering exceptional customer service to boaters and guests. This role requires strong situational awareness, communication skills, and the ability to work in an outdoor waterfront environment. The Dockhand assists with docking operations, vessel services, reservations, and marina maintenance while helping maintain a welcoming and professional marina atmosphere.The following duties are a few of the critical activities of this position. This list is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. Other duties may be required and assigned.Assist in managing the safe ingress and egress of vessels entering and departing the marina.Communicate with boaters using VHF marine radio to coordinate docking, departures, and marina services.Operate marina service vessels to assist with marina operations and customer support.Facilitate pump-out services, fueling assistance, and other dockside marine services as required.Provide professional, friendly assistance to marina guests and vessel operators.Provide information about marina amenities, local waterways, and safety procedures.Conduct point-of-sale transactions for fuel, dockage, merchandise, and marina services.Assist with minor maintenance tasks and ensure marina equipment and infrastructure are properly maintained.Support the overall presentation and appearance of the marina property to maintain a high standard for guests.Follow marina safety policies, environmental regulations, and operational procedures.Performs other duties as assigned.High School diploma or GED with basic boating knowledge and docking procedures preferred. Experience with VHF marine radio communication preferred. Customer service or hospitality experience beneficial. An equivalent combination of relevant education and experience which provides the necessary knowledge, skills, and abilities and other competencies necessary for the position may be substituted for the minimum requirements.Must have a valid Driver's License with an acceptable driving record.Customer service oriented. Willingness to learn basic boating and docking procedures. Ability to provide safe and courteous communication via multiple methods including in-person, phone, VHF marine radio etc. Knowledge of basic boating and docking procedures. Ability to work outdoors in varied weather conditions. Strong communication and teamwork skills. Situational awareness and safety focus. Problem-solving ability. Ability to multitask in an active marina environment. Acceptable eyesight and hearing (with or without correction), moderate to heavy weightlifting (up to 50 pounds), carrying, pushing, pulling, standing, walking, lifting, walking, running, bending, sitting. Physical activity including walking docks, handling lines, and assisting with vessels. Reasonable accommodation will be made for otherwise qualified individuals with a disability. Ability to move through varied marina environment and obstacles, with or without accommodation.Works outdoors in a marine environment in various weather conditions. Some tasks may regularly be performed with exposure to adverse environmental conditions such as sun, wind, rain, dust, pollen, odors, humidity, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, or pathogenic substances.The City of Fernandina Beach, Florida is an Equal Opportunity Employer and a Drug Free Workplace. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check and may be required to undergo drug screening.In compliance with the Americans with Disabilities Act, the City of Fernandina Beach, Florida will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need.Current City of Fernandina Beach employees interested in applying for this position should submit a Job Posting Application/Resume to Human Resources. Interested applicants must submit resume and employment application (located at www.fbfl.us) by email at jobs@fbfl.city or mail to:City of Fernandina BeachAttention: Human Resources Director204 Ash StreetFernandina Beach, FL 32034