Door Support Specialist

Door SupportLocation: Mentor, OHWork Arrangement: Full-time, on-sitePay: $20.00–$30.00 per hour, depending on experienceSchedule: Monday–Friday, 7:30 AM–4:30 PMAbout the RoleWe are seeking a detail-oriented and organized Door Support Specialist to support the Door Products Manager and assist the sales and operations teams. This is a newly created position that will help keep administrative processes, quoting support, lead management, and shipment coordination running smoothly.This role is ideal for someone who enjoys organization, working with multiple departments, and learning the operational side of a specialized industry. Prior-door industry experience is helpful but not required.Key ResponsibilitiesProvide administrative and operational support to the Door Products Manager.Assist with quoting for general contractors by reviewing drawings and identifying applicable equipment.Manage and review sales leads in Salesforce and help assign leads to the appropriate sales team members.Coordinate and track shipments.Support the sales and operations teams with day-to-day needs.Maintain accurate records and follow through on administrative tasks.QualificationsHigh school diploma or equivalent.Strong organizational skills and attention to detail.Ability to manage multiple tasks and maintain accurate information.Comfortable working with computer systems and business software.Experience with Salesforce, Excel, or accounting systems is helpful.Previous office or administrative experience is preferred but not required.Door, loading dock, or commercial equipment industry knowledge is a plus.Reliable work history and a positive, team-oriented attitude.SoftwareSalesforceAccounting SeedMicrosoft ExcelVerizon Connect Work / Service FusionBenefitsHealth, dental, and vision insurance, with PPO and HSA options.401(k) with up to 4% employer match.Employee Stock Ownership Plan (ESOP), with eligibility upon hire and no vesting period.Two weeks of vacation, three personal days, and ten paid holidays.Vacation increases with tenure.Why Join This TeamJoin an established, employee-owned company where you can contribute across sales and operations, learn a specialized industry, and build a path toward future opportunities in door product sales. This position offers a consistent weekday schedule, cross-functional exposure, and the opportunity to grow with the role as the company continues to expand.Looking forward to your application!