Dynamics 365 Configuration / Business Analyst

**Please no third-party recruiters/vendors**

Dynamics 365 Configuration / Business Analyst

We are seeking an experienced D365 Configuration / Business Analyst to lead the delivery and ongoing development of Microsoft Dynamics 365 solutions. This role combines project leadership, business analysis, product ownership, and hands-on D365 configuration.

The ideal candidate can work closely with business stakeholders and technical teams to translate business needs into effective D365 solutions while managing projects from requirements through go-live.

Key Responsibilities

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• Lead project delivery, including scope, schedule, priorities, risks, and stakeholder communication
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• Serve as the primary liaison between business stakeholders and technical teams
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• Facilitate requirements gathering and translate business processes into clear functional and solution requirements
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• Own and manage the product backlog, including prioritization of features, enhancements, and defects
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• Perform hands-on configuration and solution building within Dynamics 365 CE
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• Document business processes, requirements, workflows, and solution decisions
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• Coordinate user acceptance testing (UAT) and defect resolution
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• Coordinate end-user training, documentation, and change readiness
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• Manage deployment planning and go-live readiness
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• Support post-launch enhancements and continuous improvement
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Qualifications

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• Strong experience with Microsoft Dynamics 365 CE / CRM
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• Experience serving in a Product Owner, Business Analyst, Project Manager, or hybrid role
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• Hands-on experience configuring and building solutions within D365
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• Strong requirements gathering, process mapping, and documentation skills
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• Experience managing product backlogs, priorities, and stakeholder expectations
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• Understanding of D365 solution architecture, workflows, integrations, and data
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• Experience coordinating testing, training, deployment, and go-live activities
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• Strong communication skills with the ability to work effectively with both business and technical teams
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Ideal profile: A hands-on D365 professional who can own the business relationship and project delivery while also getting into the system to configure and build solutions.