E E Test Lead

Key Responsibilities

• Lead end-to-end (E2E) testing across multiple applications, interfaces, and business domains.
• Define the E2E test strategy, scope, coverage, entry/exit criteria, and release readiness plans.
• Coordinate SIT, E2E, Regression, and UAT activities across business, development, and QA teams.
• Manage test planning, test execution, defect triage, dependency tracking, and issue resolution.
• Ensure end-to-end traceability from requirements through test execution and production validation.
• Drive cross-functional coordination for test data, environments, integrations, and release validation.
• Monitor testing KPIs, quality metrics, defect leakage, and overall program readiness.
• Support knowledge transfer, transition activities, governance reviews, and stakeholder reporting.
• Present testing status, risks, mitigation plans, and go/no-go recommendations to leadership.

Required Experience

• 10+ years of experience in Quality Engineering and Testing.
• 5+ years of experience leading large-scale E2E testing programs.
• 5+ years of experience with the Facets healthcare system.
• Experience managing complex multi-application and multi-vendor testing engagements.
• Strong expertise in test planning, execution management, defect governance, and release validation.
• Strong experience with Healthcare Payer platforms and processes, including:
  • Claims
  • Enrollment
  • Membership
  • Provider
  • Billing
  • Care Management
  • Prior Authorization
  • EDI Transactions
• Experience working with distributed onshore/offshore teams and client stakeholders.
• Strong knowledge of Jira, qTest, Azure DevOps, and modern Quality Engineering practices.
• Strong communication, stakeholder management, and leadership skills.

Preferred Experience

• Healthcare Payer managed services and transition programs.
• TCoE-led delivery models and governance frameworks.
• Automation-led testing and shift-left quality initiatives.
• Test Data Management and Environment Management exposure.
• CMS, regulatory, and compliance testing programs.
• Experience supporting AI-enabled Quality Engineering initiatives.

Key Must-Have Skills

• E2E Testing Leadership
• Facets Healthcare System, 5+ years
• Healthcare Payer Domain
• SIT, E2E, Regression & UAT
• Test Planning & Defect Governance
• Claims, Enrollment, Membership, Provider & Billing
• Jira, qTest & Azure DevOps
• Stakeholder Management & Leadership