eCommerce Analyst

Our client, a luxury jewelry brand, is seeking a Temporary eCommerce Analyst to support digital performance, site operations, and the end-to-end online customer journey. Based in NYC, this long-term temporary role follows a hybrid schedule with 4 days onsite per week and will focus on reporting, analytics, site enhancements, and eCommerce optimization.Job Duties Include:Build and maintain reports and dashboards tracking eCommerce performance, order lifecycle, fulfillment, returns, and customer behaviorAnalyze website and order data to identify trends, performance issues, and opportunities to improve the online experienceMonitor eCommerce platforms and systems, troubleshoot issues, and coordinate resolutions with technical teamsSupport website enhancements, system updates, testing, and quality assurance processesManage project trackers, timelines, requirements, and documentation for digital initiativesPartner with business and technical stakeholders to translate reporting insights and feedback into actionable improvementsPrepare recurring performance reports and communicate key findings and recommendations to the eCommerce teamSupport additional digital commerce projects and operational initiatives as neededJob Qualifications Include:1+ years of experience in eCommerce, digital operations, analytics, or a related fieldBachelor's degree or equivalent professional experience preferredAdvanced Microsoft Excel skills, including formulas, pivot tables, and data analysisExperience with or knowledge of digital analytics and reporting platforms such as GA4 or LookerFamiliarity with eCommerce, order management, ERP, or CRM platforms preferredExperience with project management, ticketing, or issue-tracking tools such as JIRA is a plusStrong analytical and problem-solving skills with the ability to translate data into actionable insightsExcellent organizational, communication, and project coordination abilitiesDetail-oriented, adaptable, and comfortable managing changing priorities in a fast-paced environmentLuxury, retail, or consumer eCommerce experience preferredPay: $28/hrThe description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact HR@pyramidcg.com.For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.Please refer to our website: www.pyramidcg.com for access to our Right to Work and E-Verify.