Ecommerce Manager

Gourmet Home Products is a cutting-edge design house and a leading manufacturer of Houseware products, distinguished in the home industry as a company of quality, flexibility, and creativity since 2010. We specialize in Private Label business and carry a full line of our own stock merchandise. We work with many retailers nationwide serving all channels of distribution including Mid-Tier Department Stores, Specialty Stores, Discounters and Mass Merchants. No customer is too big or too small for Gourmet Home. Our private label programs consist of many of the top retailers in the Home industry. Our vertical operations are broad, offering a wide range of selections in almost every category. Gourmet Home designs, manufactures and delivers home products from basic core items to the latest trends.About the RoleThis is a new position: you’ll build our e-commerce business from the ground up. There’s no existing team, playbook, or systems, so we’re looking for someone who has launched and grown e-commerce channels before and enjoys working like a startup inside an established company.You’ll set the strategy, choose the channels and tools, build the processes, and do much of the hands-on work yourself, reporting directly to ownership.What You’ll DoStrategy and SetupDevelop and own the company’s e-commerce strategySelect and set up the tools and partners we need, including marketplace accounts, dropship and EDI platforms, and systems for listings, orders, returns, and reporting, so the business can scale without depending on one personRecommend which products to sell online, which to add, and which to drop, based on datachannel ManagementLaunch and manage our presence on marketplaces such as Amazon, Walmart, and Target PlusManage online programs with our retail partners’ websitesServe as the main point of contact for marketplace and retailer e-commerce teamsCoordinate new product launches, assortment updates, pricing changes, and content updates across accountsListings and OperationsCreate and maintain product listings, including titles, descriptions, bullet points, specifications, and keywordsKeep product data accurate and consistent across every channelSet up and manage inventory feeds, order flow, and shipping requirements with our logistics teamTrack and resolve chargebacks, compliance issues, customer reviews, and returnsRespond promptly to customer questions, coordinating with internal teams to resolve issuesPricing, Advertising, and GrowthManage online pricing, promotions, and minimum advertised price (MAP) policies, protecting pricing across channelsPlan and manage advertising on marketplace and retailer sites, including Amazon AdsImprove search ranking, conversion, and reviews through ongoing testing and optimizationPlan seasonal and promotional events such as Prime Day and holiday salesReportingTrack sales, margin, advertising return, inventory, and other metrics by channel and productMonitor account performance and identify opportunities to grow sales and visibilityShare regular reports and recommendations with ownershipWhat You BringRequired5+ years of e-commerce experience, ideally in home goods, housewares, or consumer productsA track record of launching a new e-commerce channel or building a program from scratchHands-on experience with Amazon Seller Central or Vendor CentralExperience running marketplace advertising campaigns and managing an advertising budgetStrong Excel or Google Sheets skills and comfort working with sales and advertising reportsAbility to work independently, set priorities, and get things done without an established team or processPreferredExperience on the wholesale or vendor side of e-commerce, working with retailers’ online teamsFamiliarity with product information management (PIM) or listing toolsBasic photo editing or content creation skillsBenefitsMedical, dental, and vision insuranceLife insuranceShort-term disabilityCritical illness insuranceAccident insurance401(k)Paid time off (vacation, sick leave, and holidays)Employee Assistance ProgramSalary range is $75,000 to $85,000 annually, based on experience and expertise.