Summary of Work

As an Eligibility Worker II, you will be assisting in the onboarding of new team members, answering policy and system questions, coach and consult on complex issues, review work for timeliness and accuracy, determining eligibility and authorize various state and federal program benefits, establish claims, receive, and submit IPVs/appeals and participate in fair hearings, management of workload, attend various leadership and staff meetings, and complete trainings.

To succeed in this position, you should be organized, able to be an independent worker and a positive team member and role model and be accountable to the responsibilities of the role. You will have an eye for detail and problem-solving. You should be able to manage your time and priorities effectively and have demonstrated ability to communicate and engage with diverse populations.

Minimum Qualifications

Required High School Degree or GED and one year work experience involving duties directly related to determining eligibility for human services economic assistance programs.

Plus, one of the following:

Completion of the Eligibility Worker Certificate Program offered at Bismarck State College or formerly offered at Lake Region State College;

Completion of 90 semester hours or 135 quarter hours of a bachelor's degree program;

Graduation from high school or GED and three years of work experience involving processing claims, loans, financial eligibility benefits, credit reviews, abstracts, taxes, or housing assistance, or working in the clerical, accounting, bookkeeping, legal financial business, teaching, investments/financial planning, computer/data processing fields; or

Three years of any combination of education and experience listed above.

About Team ND

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325 HHS Application Procedures

Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications, credit will not be given.

If invited for interview, please be prepared to share at least two work samples.

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

All application material must be received on or before the closing date by 11:59 pm.

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information about the position or if you need an accommodation, please contact Mandy at Mgarrett@nd.gov or at 701.667.3482.

Employing Unit: ND HHS - Three Rivers Human Service Zone

Unit Phone Number: 701.667.3482

TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)

If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.

Equal Opportunity Employer

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.