ELIS Infrastructure Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As an ELIS (Electrification Industrial Specialist) Infrastructure Specialist you will apply strong Information Systems (IS) infrastructure technology knowledge and expertise to support infrastructure activity within all IS process domains. Support large manufacturing and office environment including PC (Personal Computer) Hardware, Software, Applications, VOIP, Peripherals, and manufacturing equipment. Provide support, troubleshooting, and problem resolution for end users and support teams. This role supports ABBs Electrification Installation Products Division.

Your responsibilities

• Provide hardware and software support including break or fix, imaging, inventory, post build set up, new user set up, and peripheral installation
• Configure and manage MFPs (Multifunction Processor) and printing solutions including large MFP devices (Xerox, Sharp), Label Printers (Zebra), and small use laser printers (HP)
• Ensure Manufacturing Excellence: Supports manufacturing environment, support technologies required for continued business operations including off hours support and on call rotation
• Support the installation of new IS solutions or services in regards of the required infrastructure, or the changing of existing IS solutions or services
• When involved, deliver the appropriate IS solution or service infrastructure in time, in budget and at quality
• Provide leadership to temporary work teams, guiding and monitoring task completion, sharing expert knowledge and advice normally without carrying line responsibility

Your background

• Bachelors degree in Information Systems related field preferred with a minimum of 2 years experience in an enterprise End User support role
• Strong sense of personal accountability regarding decision making and ability to work alone or with a team
• Experience working in a demanding environment and promoting a teamwork mentality
• Fluent in Microsoft Office and Support of 0365
• Understanding of Networking Topology, Concepts and Server Infrastructure
• Experience applying analytical thinking and problem solving skills
• Windows 10 or 11 knowledge and support experience
• Experience in programming or scripting in an Information Technology (IT) environment preferred
• Experience with manufacturing processes, procedures, and factory IT programs preferred
• Candidates must already have a work authorization that would permit them to work for ABB in the US

Benefits

• Retirement plan
• Life insurance
• Disability insurance
• Healthcare plan
• Wellbeing program

More about us

ABB Installation Products Division (formerly Thomas&Betts),is the number one manufacturer of electrification products in North America with a 125-year history of providing innovation and customer- focused solutions for connecting and protecting electrical systems, as well as a unique differentiated medium voltage offering. Our products are used all around you, every day orbiting the earth, working on Mars, on the fastest trains we ride, in the fastest cars of the world, crossing oceans, in factories producing your food, in the tallest buildings of the world, in the most modern hotels and in the walls of your home. With a portfolio of more than 200,000 products marketed under more than 38 premium brand names, our Division offerings are found wherever electricity is used. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. myBenefitsABB.com