Employee Benefits Account Manager

JCW is currently recruiting on behalf of a growing insurance and advisory firm for an Employee Benefits Account Manager to join their team. This role focuses on managing the day-to-day service needs of small- to mid-sized business clients, supporting benefits administration, claims coordination, and renewal processes while maintaining strong relationships with clients and insurance carriers. You will report directly to senior leadership and play a key role in supporting the firm’s client service operations. This is a fully remote opportunity with working hours of 8:00 AM – 5:30 PM EST and the potential for equity ownership.Key ResponsibilitiesManage day-to-day client service for employee benefits programs, acting as the primary point of contact for business owners and company leadership.Support benefits administration, including onboarding, enrollments, renewals, employee additions and terminations, and policy updates, while maintaining accurate records.Assist clients with benefits-related claims inquiries and coordinate with carriers and brokers to help facilitate resolution.Qualifications3–5 years of experience working within an insurance brokerage or carrier environment.Experience supporting benefits administration, renewals, and client servicing within employee benefits insurance.Active Life & Health Insurance Producer License preferred.Strong organizational and communication skills with the ability to manage multiple client accounts in a fast-paced environment.If you're interested, please apply directly or email your resume to jacob.fried@jcwgroup.com.