???? Now Hiring: Account Manager - Employee Benefits

Join a people-first company that delivers best-in-class employee benefits and HR solutions to help businesses attract and retain top talent. Our client is committed to service, compliance, and long-term client partnerships. As our team grows, we're looking for passionate professionals who thrive in a high-impact, collaborative environment.

???? About the Role:

We are seeking a seasoned Account Manager with deep expertise in Employee Benefits to join our dynamic client service team. In this critical role, you will be the primary point of contact for a portfolio of employer clients-managing relationships, leading renewals, ensuring compliance, and providing consultative guidance across a range of benefits strategies.

Key Responsibilities:

Client Relationship Management

• Serve as the trusted advisor for a portfolio of employer clients.

• Conduct regular meetings to review benefits, address concerns, and guide strategic planning.

• Collaborate with carriers and vendors to resolve service issues.

Benefits Strategy & Consulting

• Analyze and compare benefit plans and pricing.

• Offer data-driven recommendations to manage cost and improve employee engagement.

• Stay up to date on compliance (ERISA, ACA, COBRA, HIPAA) and communicate implications clearly to clients.

Renewals & Open Enrollment

• Lead annual renewal planning, strategy, and execution.

• Partner with internal teams to support employee education and open enrollment logistics.

• Oversee the delivery of enrollment materials and system setup.

Account Operations & Compliance

• Ensure benefit plans are documented, administered, and compliant.

• Manage carrier submissions and oversee workflows for onboarding, terminations, and changes.

• Maintain accurate records in CRM and benefit platforms.

✅ Qualifications:

• 5+ years of experience in employee benefits account management, client service, or brokerage.

• Active NYS Life, Accident & Health license required.

• Strong knowledge of New York Community-rated small group plans and underwriting.

• Excellent communication, problem-solving, and relationship management skills.

• Tech-savvy: Proficient in Microsoft Office, CRM systems, and benefit platforms (Bernie Portal is a plus).

• Organized, proactive, and able to manage multiple deadlines independently.

• ???? People-First Culture - Supportive team environment built on trust and accountability.

• ???? Professional Growth - Opportunities for mentorship, training, and advancement.

• ????️ Flexible PTO - Unlimited paid time off to support your work-life balance.

• ???? Comprehensive Benefits - Health, dental, vision, 401(k), FSA, employer-paid STD/LTD, and more.

???? Ready to Make an Impact?

If you're an experienced benefits professional who thrives in a fast-paced, service-driven environment, we'd love to hear from you. Join us in delivering smarter benefits and better service to our growing client base.