A leading life sciences company in Bothell, WA, is seeking an ITCS Lead to ensure high-quality end-user IT services. This role involves troubleshooting technical issues, coordinating with teams for seamless technology integration, and enhancing user support. The ideal candidate has a Bachelor's degree in IT, with over 5 years of experience in end-user support and a strong focus on customer service. This position offers a salary range of $95K - $114K, along with comprehensive benefits and potential bonuses. #J-18808-Ljbffr