Overview Basic Function Serve as a technical resource to ensure performance and reliability of hardware, software, and environmental systems for the VSC by providing system management, administration, and support. Essential Duties & Responsibilities Perform installations, updates, and patching of computer operating systems as needed and directed. Perform installations, updates, documentation, and patching of application systems. Perform setup and monitoring of backup solutions and processes. Configure and maintain secure and reliable applications, file, print and web servers. Provide support to service areas for Microsoft 365 and similar products. Support local and cloud-based virtualization environments. Work closely with the networking, application programming staff and security team on coordination and alignment of services. Work with other VSC contractors for server-based services (i.e. electrical & HVAC). Troubleshoot, resolve, and document issues and faults with infrastructure systems and services supported by the team. Providing general support, as needed, to our user community. Perform other related duties as assigned. Supervision Received Direct supervision received from the Director of Enterprise IT Infrastructure in the IT Shared Services division. Minimum Qualifications Associate’s degree in a computer or other appropriate discipline and at least three years related experience, or a combination of education and experience from which comparable knowledge and skills are acquired. Knowledge, Skills, & Abilities Knowledge Experience with Windows and other common operating systems Experience with OS security products (i.e. Firewalls and Antivirus) Experience installing and configuring server based software Experience and success in a team environment Experience teaching others in a formal or informal environment is desirable Skills Knowledge and experience with Windows and Linux operating systems Knowledge and experience managing a dynamic, multi-platform server environment Knowledge of adopting and scaling cloud-based services such as Microsoft 365 Excellent communication skills Abilities Evidence of strong planning and project management/implementation skills Evidence of mentoring skills Demonstrated ability to support a diverse community and promote diverse perspectives, cultures in an inclusive environment. Location and Salary This position may be based on any of the Vermont State College’s campuses or centers. Partial work from home is possible. Typically, this position is scheduled for 37.5 hours weekly. The budgeted wage range for this position is $60,000 - $65,000 annually. This general outline illustrates the type of work which characterizes the job classification. It is not an all-encompassing statement of the specific duties, responsibilities and qualifications of individual positions assigned to the classification. VSCS values individual differences that can be engaged in the service of learning. Diverse experiences from people of varied backgrounds inform and enrich our community. VSCS welcomes all qualified applications, including those from historically marginalized and underrepresented populations. VSCS is an equal opportunity employer, in compliance with ADA requirements, and will make reasonable accommodations for the known disability of an otherwise qualified applicant. Please contact Human Resources for assistance with accommodations at CCVHR@ccv.edu. Application Instructions In order to be considered, please submit a complete application package which includes a cover letter, resume/CV, employment application and contact information for three professional references at: #J-18808-Ljbffr