General Manager

Woonsocket, Rhode Island

$70,000 – $75,000 Base + Quarterly Bonus

Confidential Search

About the Opportunity

We are conducting a confidential search for a General Manager to lead operations at a high-traffic entertainment and hospitality venue located in Woonsocket, Rhode Island.

This role is ideal for a hands-on leader who enjoys managing teams in a fast-paced guest environment and is passionate about delivering exceptional customer experiences. The General Manager will oversee daily operations, lead staff development, and drive performance across the location.

Key Responsibilities

• Oversee all aspects of day-to-day operations for a high-volume guest-focused venue
• Lead, train, and develop supervisors and frontline team members
• Manage staffing, scheduling, and labor efficiency
• Ensure exceptional guest service and resolve customer issues professionally
• Drive revenue through events, group bookings, and local partnerships
• Monitor financial performance including sales, labor, and operational expenses
• Maintain facility standards, safety compliance, and operational procedures
• Partner with senior leadership to implement operational improvements and initiatives
• Manage vendor relationships, inventory, and equipment as needed

Qualifications

• 3+ years of leadership experience in hospitality, entertainment, retail, restaurant, or similar service-driven environments
• Proven ability to manage teams in a high-volume setting
• Strong leadership, communication, and organizational skills
• Experience managing budgets, labor, and operational performance metrics
• Ability to work evenings, weekends, and holidays as required
• A proactive, solutions-oriented leadership style

Compensation

• Base Salary: $70,000 – $75,000
• Quarterly performance bonus opportunity

Additional Information

This opportunity is being conducted as a confidential search. Additional details about the organization will be shared with qualified candidates during the interview process.