Entry Level Training Specialist

Key Responsibilities

• Deliver Pre-Service Training to new employees, covering:

  • Fundamentals of Child Welfare

  • Program-specific content based on assigned service areas, such as CPS, Foster Care, or Juvenile Justice

  • Trauma-informed case management practices

  • Practice models and practice frameworks, including Engagement, Teaming, Assessment, Planning, Implementation, Tracking, and Adjusting

  • Self-care strategies and Motivational Interviewing techniques

• Provide coaching and feedback to new hires based on field observations and identified practice gaps.

• Facilitate Mentor Certification Programs.

• Proctor Pre-Service Assessments and support evaluation processes.

• Participate in Case Panel Presentations.

• Participate in Simulation Lab activities, depending on location.

• Provide web-based technical assistance and support for virtual training delivery.

• Utilize Microsoft Teams and other digital platforms to conduct and support training sessions.

• Collaborate with training team members, program leadership, and regional leadership to ensure consistency and quality in training content and delivery.

• Travel as required for training and coaching activities.

• Maintain accurate documentation related to training, coaching, assessments, and employee development.

• Mileage reimbursement will be available for eligible travel.

• One (1) year of direct child welfare field experience, such as case management, investigations, foster care, or juvenile justice.

• One (1) year of experience in training delivery, adult education, or staff development.

• Proficiency in Microsoft Teams and other virtual training tools.

• Strong communication, facilitation, and organizational skills.

• Ability to work independently and collaboratively in a fast-paced and evolving training environment.

• Bachelor's Degree.

• Experience delivering training in a government or human services setting.

• Certification or coursework in trauma-informed care, Motivational Interviewing, or adult learning principles.

• Experience coaching or mentoring newly hired staff.

• Experience developing or facilitating instructor-led and virtual training programs.

• Travel will be required for in-person training, coaching sessions, and field observations.

• Hybrid work environment with both remote and on-site responsibilities.

• Ability to facilitate training sessions using virtual collaboration and learning platforms.