Job Type: Full-time Location: Natchitoches Regional Medical Center Department: ADMIT DEPARTMENT The ER Admit Clerk compiles and reviews with patient/significant other/family member/responsible party their personal information, insurance, and financial obligations as required for outpatient and inpatient registrations; enter information into the system accurately and generate required paperwork; safeguard the confidentiality of all patient information; works closely with the ED nurses, doctors, staff and other departments within NRMC; implements NRMC Hospital policies on every encounter. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary responsibilities. Primary Responsibilities Greets patients, assists patient as necessary (i.e. wheelchair/pail/mask/transport from vehicle etc.). Enters patient’s data and complaint(s) for visit in computer. Prints patient documentation needed for visit. Verifies patient date of birth and places armband on patient’s wrist. Hands off patient quick registration form to nursing staff. Secures an open room from nursing staff. Escorts patient to assigned room. Reviews and verifies patient initial information that is already in the system (ID card/insurance card). Checks benefits through all electronic avenues. Explains NRMC hospital & ED policy and procedures. Interviews patient/significant other/family member/responsible party to obtain all relevant demographic and insurance data. Scans all documentation in patient’s electronic account. Upon completion of ED Admit, provides copy of all signed documents, NRMC Privacy Practices, Patient Rights & Responsibilities and Patient Portal. Explains any and/or all financial obligations to patient. Requests appropriate deposit, co-payment, and/or deductible payments. Posts payment transactions into the system appropriately. Balances and closes all journals (written & computerized). Places collections in secure, locked box. Serves as an information resource for patients/doctors/nurses and other health care professionals. Answers and handles phone calls, transfers to appropriate department. Process outpatient/inpatient admissions for ED and other NRMC departments (i.e. OB/NB/Lab/SDS etc.). Updates and generates inpatient paperwork for room and/or unit transfers. Makes corrections as necessary. Attends & participates with ED & NRMC meetings. Other duties as assigned/required by supervisor, manager and/or director. May float to other departments as necessary. Job Skills & Knowledge Computer/basic keyboard, telephone and general knowledge of office machines including printers, fax, copier, scanner and credit card machines. Knowledge of hospital policy and procedures related to emergency services and patient admitting. Knowledge of medical terminology and abbreviations. Must be able to follow detailed instructions and perform repetitious tasks. Excellent communication, organization and customer service skills. Ability to enter data accurately. Ability to work cooperatively with peers to contribute to the overall productivity of the team. Ability to communicate effectively with people of all levels of education and variety of conditions. Ability to use appropriate discretion in handling confidential material and information. Ability to perform duties under intense and stressful situations most of the time. Supervisory Responsibility None. Requirements Required Education and Experience High School diploma or Equivalent required. One year experience of clerical, customer service, public relations or social services work required. Preferred Education and Experience Previous work experience in hospital or other medical environment preferred. Substitution: a college degree in Social Services field may be substituted for all qualifications. Although Natchitoches Regional Medical Center has earned many awards for quality and service, the greatest honor NRMC holds is the trust of our patients and their families. Record numbers of families across Natchitoches, Winn, and Sabine parishes are making NRMC their first choice for healthcare and choosing NRMC for their health journeys. As a result, NRMC has become intricately woven into their life stories and family histories. Each day, they share stories of lifesaving care in the emergency room, surgery and medical units, as well as, the many joyful moments of recoveries and births. These remarkable moments are at the heart of all that NRMC Associates do. Our core purpose is and always will be to care for our community. At NRMC, Associates, our Board, Physicians, and Volunteers are succeeding in creating a Zero Harm culture where everyone is positive, proactive, and accountable. NRMC is a learning organization where yesterday’s events and efforts serve as a baseline for today’s improvements; where people think about people and how best to serve; and where professionals acknowledge and address not only successes, but also any failures, so improvements are made each and every day. Benefits Health Insurance with 90% coverage when using NRMC services 50% off of medical bills from NRMC physician services Free generic prescriptions at our pharmacy Free and priority access to our Walk-In Clinic Health plan premium discounts with annual wellness compliance Employer paid long term disability and life insurance policy Flexible spending accounts (health care and dependent care) Medical Expense Reimburse Account (MERP) Find a Doctor or Advanced Practice Provider Use the form below to find the best match for you, or call our Physician Referral line at (318) 214-5723. #J-18808-Ljbffr