Error Resolution Specialist Required Local Only Apply
Job Location:Phoenix, AZ, 85007
Shift Hours: 07:30 AM to 04:00 PM
Work Mode: Hybrid
No long fingernails Possible Overtime on various weeks Attendance is required and will be monitored
Candidate Location: Only local to Arizona
Position Description: This position works independently to Research, Analyze and Validate documents and payments that require a more detailed review.
This position will consult a procedural manual for direction. You will be working in multiple systems to acquire information or correct inaccurate material and will be performing mathematical calculations, cross-referencing, and researching of system and taxpayer errors;
This position is production and quality based and is driven by deadlines that are expected to be met. Onboarding forms need to be completed by (ONLY) selected candidates within 48 hours of selection
Skills Required:
Knowledge of: Banking credits and debits. Computer skills: Microsoft Word, Excel, Outlook, Google Suites
Skill in: Analyzing and evaluating of claims.
Critical thinking.
Collaboratively & independently problem solve.
Multitasking and attention to detail.
Interpersonal relationships.
Ability to: Handle changing priorities to meet required deadlines.
Perform mathematical computations. Analyze data and make decisions. Perform tasks with precision and speed.
Skills Preferred:
Experience Required:
Working in a production-based environment with high accuracy and deadlines
Intermediate computer skills- Google Suites and Microsoft Office
Working in an office setting - individually and collaboratively
Experience Preferred:
Education Required: High School Diploma or GED
Education Preferred:
Additional Information: