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EV & Energy Solutions Tech Support — 2nd Line Expert

  • Job type Posted on: Jul 22, 2026
  • Experience level Smappee
  • Employment type Sauk Trail Beach, Wisconsin
  • Employment type Onsite
  • Salary Full-time

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Job Title :

EV & Energy Solutions Tech Support — 2nd Line Expert

Job Type :

Full-time

Job Location :

Sauk Trail Beach Wisconsin United States

Remote :

No

Jobcon Logo Job Description :

Smappee is seeking a Technical Service Desk Specialist to join its Customer Support team in Wisconsin. You will provide 2nd line technical support to installers and partners, troubleshoot installation and configuration issues, and become the main technical contact across departments to push product improvements. You will learn our hardware and software in depth, answer questions, and guide customers through complex problems while analyzing protocols like Modbus, MQTT, or OCPP. #J-18808-Ljbffr

Jobcon Logo Position Details

Posted:

Jul 22, 2026

Reference Number:

14660_F06ED9C622C8FAC16F801466069F4CCC

Employment:

Full-time

Salary:

Not Available

City:

Sauk Trail Beach

Job Origin:

APPCAST_CPC

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Smappee is seeking a Technical Service Desk Specialist to join its Customer Support team in Wisconsin. You will provide 2nd line technical support to installers and partners, troubleshoot installation and configuration issues, and become the main technical contact across departments to push product improvements. You will learn our hardware and software in depth, answer questions, and guide customers through complex problems while analyzing protocols like Modbus, MQTT, or OCPP. #J-18808-Ljbffr

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