Event Manager

Event Manager Amerant Bank Arena & FTL War MemorialThe Florida Panthers and Amerant Bank Arena are seeking a dynamic, high-energy, and dedicated individual to serve as the Event Manager, Event Services.In this role, you will collaborate with various departments, including hockey operations, promoters, Amerant Bank Arena security, building operations, sales, front-line employees, and third-party vendors.The Event Manager is responsible for managing, monitoring, and supervising the logistical planning and execution of all assigned arena events. This role oversees all operational aspects for Panthers Hockey, concerts, family shows, religious events, sporting events, ice shows, corporate shows, and any other activities scheduled at the venue.Essential Duties & ResponsibilitiesManage relationships between Amerant Bank Arena, the Florida Panthers, War Memorial Auditorium, clients, promoters, partners, and vendorsDevelop and build events from production notes and other forms of communicationThoroughly disseminate event information to appropriate departments through meetings, event sheets, and walkthroughs of the buildingCompose outlines detailing all event setup needs, including venue access, security, and show run timesAssemble show costs for billing and settlement in advance of eventsSchedule rigging and labor for show load-in, performance, and breakdown as requested by the promoterDevelop and consistently execute standard operating policies and proceduresCreate on-sale and facility maps using AutoCAD, including all pertinent operational information for eventsParticipate in, and occasionally conduct, regular departmental meetings to communicate relevant information to staffBuild and maintain high team morale, fostering a positive, upbeat work environmentEnsure facility safety, readiness, and client satisfaction while safeguarding the arena's interests and enforcing all necessary facility policiesParticipate in production walkthroughs and meetings for future events as requested by the Programming departmentProvide event estimates for potential and confirmed events as requestedConduct physical inspections of all areas of the arena to ensure proper setup and patron safetyNotify the VP, Facility Operations or Sr. Manager, Facilities of any equipment in need of repair or replacementInteract with the Guest Experience department as needed, addressing and resolving stressful guest conflicts in a time-critical mannerCollaborate with the Box Office on house scaling, production kills, and show buildsAct as Manager on Duty when a senior executive is not presentDemonstrate excellent communication skills and the ability to juggle multiple high-priority tasksPerform other duties as assignedQualificationsBachelor's degree from an accredited four-year college or university preferredMinimum of 3 years of event management or venue operations experience requiredAbility to work evenings, weekends, and holidays, and be on-call to build shows when not at the facilityStrong project management and organizational skills with an emphasis on attention to detail, prioritizing tasks, and managing multiple projects on time and within budgetExceptional interpersonal skills with the ability to navigate internal departments and external organizations to build relationships and gain support; strong teamwork and collaboration skills requiredKnowledge of facility management principles, building operations, and safety requirementsFamiliarity with fire and safety codes, health codes, and ADA requirementsAbility to think creatively, work independently, be self-directed, and show initiativeStrong verbal and written communication skills with an emphasis on business writingProficiency in MS Office (Excel, PowerPoint, Word) and MS OutlookWorking knowledge of AutoCAD required; advanced AutoCAD ability preferredPosition Type / Expected Hours of WorkThis is a full-time exempt (salaried) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.We welcome all to apply and join our team.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.