Events Manager – The Villages, FL

COMPANY DESCRIPTION

Charter Research is a highly experienced and quickly growing clinical research company, based in Florida and Illinois that is looking to add to our team to help us fulfill our mission of discovering future medicines. Our company is locally owned and prides itself on providing exceptional patient experience to our participants, as well as offering agile recruitment strategies to our sponsors. Above all, we are a team, and we are seeking the right team member to add to our foundation in The Villages, FL.

POSITION OVERVIEW

The Events Manager is responsible for overseeing the day-to-day operations of the Event Team. The Events Manager is responsible for driving growth in clinic screens from community events by developing and executing a wide range of events to generate a high volume of qualified leads for

clinical research studies.

RESPONSIBILITIES

1. Lead the Events Team in generating qualified leads to support organizational screening goals.

2. Determine the target audience of each clinical trial protocol and design events to reach the appropriate demographic.

3. Oversee all event logistics including event concepting, site selection, facility contract negotiations, event supplies, event personnel, and related responsibilities.

4. Provide on-location support to the Events Team.

5. Track and analyze event data (particularly the quantity and quality of leads generated by each event), share this data with the team, and use the data to inform your decision-making and modify future events to yield improved results. Also incorporate feedback from event attendees and the marketing and recruitment teams to iterate and improve upon events.

6. Work with sponsors and Contract Research Organizations (CROs) to obtain reimbursement for as many events as possible.

7. Ensure that events are professional in image and consistent with the brand management principles and messaging of Charter Research.

8. Mentor and train team members and provide leadership and support to all department members; ensure team members complete required training; develop training materials, as needed.

9. Appropriately identify, prioritize, and communicate issues that need to be addressed by management, acting as needed.

10. Coordinates and facilitates team meetings.

11. Perform additional duties as assigned.

SUPERVISORY RESPONSIBILITIES

Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching and mentoring employees; addressing complaints and resolving problems.

KNOWLEDGE, SKILLS, AND ABILITIES

1. Ability to communicate clearly and effectively, both verbally and in writing.

2. Strong analytical skills and ability to derive insights from event metrics to make improvements in future events.

3. Exceptional organizational and planning skills and attention to detail.

4. High level of motivation and work ethic to grow the company’s event initiatives.

5. Agility to handle multiple tasks simultaneously and adapt to changes in responsibilities and workloads.

6. Ability to think broadly and maintain a working knowledge of all actively enrolling and upcoming trials.

QUALIFICATIONS

Education

1. Bachelor’s degree preferred.

2. Knowledge of medical terminology required.

Experience

1. Typically, 2-4 years relevant experience or 2+ years of relevant experience in clinical research.

2. Prior management experience preferred.

PHYSICAL REQUIREMENTS

1. Prolonged periods of standing, bending, reaching, lifting, moving, assembling, and loading and unloading vehicles.

2. Must be able to lift 30 pounds.

3. Prolonged periods of sitting at a desk and working on a computer.

Charter Research provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.