We are looking for Ping Support Specialist in Mclean, VA. This a contract position with one of our clients. Please find the detailed job description below for your reference. Kindly check and let me know your interest with your updated resume.

Role: Ping Support Specialist

Work Location: Mclean, VA (Day-1 Onsite)

Duration: Contract

Job description:-

As a Senior Operation Support Specialist, you will handle support issues for Ping Identity's integrations using PingFederate, PingAccess, PingDirectory, PingOne, PingID, and any supported integration kits.

You Will:

• Assist with business application engagements and Investigate issues and queries using the existing bodies of knowledge and Standard Operating Procedures (SOP)
• Communicate frequently and proactively follow up with the stake holder by phone, email and internet meeting systems
• Contribute to knowledge base
• Participate in on-call rotation

You Have:

• At least 3 years of technical support with Ping Identity's products.
• Advanced technical proficiency with PingFederate and either PingAccess or PingDirectory

You Will Have an Advantage If:

• Linux-based and Windows server OS management SAML/OAuth/OIDC
• Lightweight Directory Access Protocol (LDAP) and Directory Services Networking.
• Load Balancers, Firewalls, IP, DNS PKI, X.509 certificates
• Internet Protocols (HTTPS/SSL/TLS etc)
• You can troubleshoot web-based applications (through HTTP Tracing tools and log analysis) in browsers and applications servers
• Experience with APIs (knowledge of REST and SCIM)
• Experience with scripting languages