Executive Assistant & Operations Coordinator

Our client, a fashion-focused brand based in New York City, is seeking an Executive Assistant & Operations Coordinator to join their team in NYC!Responsibilities:Provide comprehensive administrative support to the founder, including calendar management, correspondence, travel arrangements, and meeting prep.Assist with strategic projects, follow-ups, and cross-team tracking to ensure operational efficiency.Manage documentation, invoices, and operational reports with attention to detail.Support team efforts around brand activations, pop-ups, and seasonal events.Lead client communications across multiple channels.Oversee VIP and high-value client experience.Support order fulfillment, shipping logistics, and inventory updates.Optimize workflows to handle high-volume e-commerce inquiries efficiently.Track customer experience metrics and provide insights for continuous improvement.Qualifications:3+ years of experience.Exceptional organizational skills and ability to multitask effectively.Polished written and verbal communication skills.Comfort using Shopify, CRM systems, and logistics tools.Demonstrated passion for customer service and brand storytelling.Self-motivated, accountable, and adaptable to a fast-changing environment.A positive, team-oriented attitude with a desire to grow within the company.Full Time On Site.Salary: $60K to $90K, commensurate with experience.Please submit a resume for consideration!You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.